Hospital ISSSTE TLAHUAC - 13200 Ciudad de México

THIS STAR IS FOR THE BLOOD BANK, The blood bank has a very bad way of operating, they are asking my dad for blood donors and the ladies who are there did not even try to take our samples, arguing that our veins they are difficult, when many of those who rejected us for this have donated in other hospitals. Of the 8 people who went, 5 of them went because of that argument... they didn't even take the sample. IN THE HOSPITAL AND ATTENTION BY THE DOCTORS HAS BEEN EXCELLENT.

My dad was diagnosed with cancer and was discharged without treatment or medicine, a few weeks later he returned to the emergency room because after a month they still did not give us exact results about the cancer so that we could start treatment. And time moves on, it has no sense of urgency for the life of a human being.

I went to the laboratory sent by my clinic (therefore you go with an appointment, time and date) since you enter the first floor, sample collection area, you form because those who receive the pass sheets are not there, when they arrive they receive the pass , but since you don't have a file in that hospital you have to go down to the ground floor (SIDECO, I don't know what it means, they didn't know how to inform me) to authorize the study, the young man who is there has no idea what to do, it takes on average half time to go out again and there is literally no one who can guide you or call the boy, because you are left with the pending that in the sample collection they no longer receive you because you did not arrive on time. Now with the "authorization" you go upstairs and regroup, and yes, although you arrived early, you are the last. Neither does the laboratory staff know what to do, arguing that they are NOT administrative. To culminate, the staff that draws the blood VERY FRIENDLY and ATTENTIVE.

I see that all your qualifications are from the facilities, but no matter how new they are, it is a lousy health service, at least in our experience as a family member, a "doctor" or "doctor" gives you a report every day, which is completely different, some do not They don't even know why the patient came in and they just think about it. They are not able to carry even a simple report.

It is a very large place, it still lacks specialties, there are few people and always respecting the healthy distance. It is super clean and the furniture is first class. The staff are extremely friendly and competent. Well there are exceptions, they are not good, with a bad face and ask them and they leave you standing there. A large hospital and you have to learn where the places are, at first it seems a maze, the best thing is to ask and let yourself be guided.

Excellent service from all the highly qualified staff, I appreciate my dad's rehabilitation!

Avoid going to the emergency room at this hospital. The guards on weekends leave a lot to be desired. Attention is poor. My family member is hypertensive and has heart disease. During the days he was hospitalized, they did not give him medication for his heart. No weekend ER doctor takes his job seriously. Be careful with your relatives.