Hospital Ixchel - 77712 Playa del Carmen

hoy fui con mi esposo y el trato desde el inicio es muy amable y cortez. el doctor que me atendio super atentó, paciente, amable y profecional. En todo momento excelente atención no me arrepiento de haber elegido hospital ixchel para mi control de embarazo. lo recomiendo mucho ❤

Todo muy limpio , nos atendimos con el dr. Zair Garibay , otorrino. La respuesta por Whatsapp y la toma de hora fue todo muy rápido. La atención muy buena, con paciencia, y el precio de la consulta y el procedimiento muy bueno (consulta + aspirado de oídos por USD60). Pago con tarjeta de crédito. El mall Liverpool está al lado.

Excelente servicio

terrible. the surgeon doctor there was usless.

Best hospital in PDC

anybody count the amount of *local guides* that gave excellent reviews? hmmm I counted 7, kinda of suspicious dont yah think!

I went here for an emergency after calling medical centers all over the area and finding an opening with their ENT. They showed a lot of professionalism and empathy, and I was able to get the surgery I needed the following day. I’ll definitely be back here if I need medical attention.

Do not use hospital Ixchel. Fraudulent practices. A week or so ago I was asked by a friend of one of my clients to help. He had fallen and was in the general hospital. I was asked to help with transferring him to a private hospital, I agreed. The quote that was sent to me was for 150,540 pesos and I paid it. When the contact went to the general hospital the doctors told her that he needed to go home and rest, that no further hospital time was necessary. We requested a refund for money sent within the hour. They agreed and in 5 days I received a refund 20% short of the payment I sent, worked out to $1,500 USD. We contacted the hospital and they said that is their policy, yet nowhere on their quote do they mention that. And even if they did it would not be legal under consumer protection laws of Mexico. We went to speak with the hospital and they agreed to refund the money. When they refunded the money now they held back 5% about $500.00 USD Not what we agreed. The amount of energy and time we lost is unreal and the fact that we were trying to take care of a sick person wore us out even more. This business practice is quite unethical and I think it speaks to the hospital and what their priorities are.