Hospital Reforma

Very good service from all the staff, Nursing, incredible care from Marisela, Rosalía, Juana Eugenia, María, Resident Doctors, My Treating doctors and All the rest of the staff. All an excellent Service. My surgery Everything ok, now in recovery. THANKS for all your attentions.

Well, maybe it doesn't help me much that when you go in there they'll have you sign papers to take away the commitment x if something happens but if they had told us the truth but they preferred to take the money out my dad was dying and still gave us false hopes and only for the ambition to get money to cheat so that he can play with the health of the sick but there is a God who sees everything and he will be in charge of giving what he deserves to all those who did wrong in that hospital now my dad is dead and you were left with more than 80 thousand pesos x to give him nothing and one with the hope that they will help him that hurts ??

We paid for better service than the IMSS but the doctors (Dr. Zalazar) only attended to him when he had time, giving preference to his work at the IMSS. For three days I could not do studies, charging hospital service without giving medical service. A theft.

Terrible service ? They operated on my mother and she was in a lot of pain, and they spent hours so that they could attend to her, they only said right now and right now and with the same food, very bad and they had no coordination with the doctor and the kitchen and they almost left her without eating for a day and in the end they gave him two slices of bread with mayonnaise.

Very professional and attentive the people with whom I speak on the phone

Terrible service ?? They operated on my mother and she was in a lot of pain, and they spent hours so that they could attend to her, they only said right now and right now and with the same food, very bad and they had no coordination with the doctor and the kitchen and they almost left her without eating for a day and in the end they gave him two slices of bread with mayonnaise.

Very bad service... they take a long time even though they charge more than good for the service!!

They don't even deserve a star. Their operation is quite shady: they ONLY ACCEPT CASH PAYMENTS without giving prior notice to patients. They have a notice pasted on the door that, when entering an emergency, goes unnoticed. At the time of payment, they try to dissuade the use of the card under the pretext that the cost is too high. They make promissory notes be signed without filling out all the data on the instrument, which is illegal. Furthermore, by requiring cash payments, they put the patient, their families and their own staff at risk. They also want to transfer the cost of the terminal to the customer, which is classified as illegal by the CONDUSEF. They make people dizzy with the promissory note, the commission for the use of the card and the taxes. In accordance with the VAT Law (article 15, section XIV), medical services do not generate VAT, but who wants to pay by card, this hospital wants to charge commission for the use of the card, VAT and ISR, which does not it makes NO SENSE because, for the patient and his family, it is an expense, not an income.