Hospital Sacramento - 66636 Cd Apodaca

Terrible the service of the doctor on duty and the attention of the assistant, they take advantage of people's desperation by taking their sick relative to get money for studies that they don't even need.

Terrible service ??‍♀️ on Saturday I went for a surgery that required a relative, I asked the price they told me an approximate, I went out to get it and came back later, they told me that the surgeon was not there that it would take 1 hour, which we decided wait for him and it took 3 hours. He arrived, checked it and spoke personally with me about the operation and cost. (I have no complaints about the man, he was really very kind and good at his job) Later the receptionist comes out and tells us that it would be 2,500 pesos more for expenses generated, they included the 2 COVID tests of the patient and the person who " I would go in" with him, there at the entrance was the price of the COVID test at 430 and I told him why did he buy 1160 (if it said 430 there) he told me that it was night hours ? We asked him to tell us the total cost to get them . It turned out that another 1962.5 we got them, we entered and paid half. After paying that, we got 100 pesos more for some gowns and 2 surgical mouth covers (we paid for them). I told him that if he could give me a receipt with his name to verify that he was there. He told me that it was an opinion with a cost of 1,000 I told them no then! He told me that it was due to protocol because there was a lawsuit involved that they had to call the courts to continue the case, (which they did not do, they only charged us the 1000) the next day was when they did the COVID test, which then they did not I know why they charged me at night ? after surgery they told us 2,500 more because the anesthesiologist hadn't said how much ??‍♀️??‍♀️ and I told him that I had spoken to the doctor directly and he had already given me the cost then he came out with that I use more anesthesia. Total I didn't want to discuss the pay ? that same day it came out. GAD why else I don't know how much more they would see us charged. The day now when I think the bad experience was over. The receptionist marks me saying that I paid her 15 thousand instead of 17 that she didn't count them ?? ♀️ that I show up to pay the remaining two thousand this week ??

Excellent attention ?, I had surgery and the attention of both the doctors and the nurses was very good, very attentive to my health The Gynecologist Dino Viacava attended me, very friendly and answered all my questions, I highly recommend ⭐️⭐️⭐️⭐️⭐️

As for the attention of the nurses, my respects. Today I took an older adult for kidney pain. Between the studies they charged me for an x-ray that no one explained to me and I was never able to see, only the doctor on duty gave me a very brief explanation, and basically it wasn't even necessary since they also prescribed an echo. In those first tests, I paid 1,500 pesos to be told that my family member had a kidney infection, which included blood, urine, and I guess intravenous analgesics. So far so good. The same doctor prescribed me a patent antibiotic that costs 66 Mexican pesos on the market. They charged it at 392. The abuse, taking advantage of the vulnerability of the patients seems excessive to me. I can understand a charge of double or triple the actual cost. But what it cost me is a medicine vial was too much. They know how worried patients arrive, since it is a vulnerable area of ​​the city, and just like me, many people in their desperation disburse money without thinking.

In my first month of pregnancy I made an appointment to take control with a gynecologist who was recommended to me, I went at the agreed time together with my husband and they left him outside waiting? They made a file for me, weighed me and took the pressure so that in the end they told me that the gynecologist had an emergency and was not going to attend to me, that if I wanted they could schedule me until next week, their service leaves much to be desired

Terrible they make you make an appointment at one hour and they'll pass you by as they arrive make an appointment at 8 pm with the urologist and between until 10 pm I never come back

I don't complain about the doctors and nurses but the reception girls are terrible, I had already heard that they complained about them, on my first appointment they made me wait more than 2 hours because the doctor went in for emergency surgery and I understand that, my appointment was at 9 and 10 o'clock came and they didn't say anything to me, until I approached them and asked them and they told me that I was going to go downstairs, another half hour passed and I approached again and I got one so the doctor was already she wasn't going to consult because she had to go, then another one came out and she always did, then another 40 minutes passed and she didn't have time to attend to me and they never bothered to tell me anything if it wasn't because I got up to ask and now I had an appointment at 10 in the morning, they called me once at 9:30 and I couldn't answer, when I was on my way I returned the call and it was from there to cancel my appointment, I mean it was to cancel an appointment and they dialed me 1 only once, not to mention that they are never friendly and talk to you as if you were asking them for a gift either