Hospital Veterinario Casa de Henry - 67120 Guadalupe
3.8/5
★
based on 8 reviews
Contact Hospital Veterinario Casa de Henry
Address : | Av. A. Ruiz Cortines Pte. 520, Adolfo Prieto, 67120 Guadalupe, N.L., Mexico |
Phone : | 📞 +8899 |
Website : | https://es-la.facebook.com/henryelcoco/ |
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City : | N.L. |
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Netro 777 on Google
★ ★ ★ ★ ★ Lleve a mi gatita por un examen de orina. Me dijeron que le administrarían anestesia para facilitarle el trabajo a los veterinarios. Nos cobraron y la dejamos, por que nos dijeron que ellos nos llamarían para que saber cuando pasaríamos a recogerla. Entonces marcaron para decirnos que no aguanto la anestesia y que estaba muerta por un examen de orina. Que pasáramos por ella, y que nos la podian cremar por $2000. Le preguntamos que si los $450 del examen nos los tomarían en cuenta (que ya nos habian cobrado). Y dijeron que no, porque eso cuesta la anestesia y que el examen se mando hacer aunque ella perdiera la vida que nos darán los resultados de todos modos. Que si queremos nos regresan el costo del exámen, pero ellos se quedaran el cuerpo de mi mascota. La verdad hay que pensarlo 2 veces para el mas mínimo examen.
I took my kitten for a urine test. They told me they would administer anesthesia to make it easier for veterinarians to work. They charged us and we left it, because they told us they would call us to know when we would pick it up. Then they marked to tell us that I can't stand the anesthesia and that she was dead from a urine test. That we went through it, and that they could cream it for $ 2000. We asked him if the $ 450 of the exam would take them into account (they had already charged us). And they said no, because that costs anesthesia and that the test was ordered to do even if she lost her life that will give us the results anyway. If we want to return the cost of the test, but they will keep my pet's body. The truth is to think twice for the slightest exam.
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Leo Moreno on Google
★ ★ ★ ★ ★ No saben dar un diagnostico, no te explican las cosas como son, sólo quieren tener a las mascotas (porque por lo que veo no soy el único) con sueros para estar cobrando el dia, solo les importa el dinero; mi mascota falleció por confiar en ellos y para cuando lo lleve con otro veterinario, su enfermedad ya estaba muy avanzada. Instalaciones asquerosas, entras y es un olor insoportable que te hace desear darse media vuelta e irte.
They do not know how to give a diagnosis, they do not explain things as they are, they only want to have the pets (because from what I see I am not the only one) with serums to be charging the day, they only care about money; my pet passed away from trusting them and by the time I take him to another vet, his illness was already well advanced. Disgusting facilities, you walk in and it's an unbearable smell that makes you want to turn around and leave.
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Rolaloz Sandoval on Google
★ ★ ★ ★ ★ Llegamos con nuestro gato en muy mal estado debido a sus riñones. Le dieron un buen trato y nos asesoraron sobre su cuidado. La hospitalización es algo cara, pero tenerlo cuidado las 24hrs y poder visitarlo para su recuperación, valió la pena.
We arrived with our cat in very bad condition due to his kidneys. They gave him a good treatment and advised us on his care. Hospitalization is expensive, but taking care of him 24 hours a day and being able to visit him for his recovery was worth it.
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Rene Alejandro Herrera Gonzalez on Google
★ ★ ★ ★ ★ Excelente atencion los medicos fueron muy asertivos al diagnosticar a mi perrito.
Excellent attention, the doctors were very assertive when diagnosing my puppy.
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Karime Yrazoqui on Google
★ ★ ★ ★ ★ Excelente servicio, le dieron muy buena consulta a mi hámster que estaba lastimado.
Excellent service, they gave a very good consultation to my hamster that was injured.
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reddiem on Google
★ ★ ★ ★ ★ Lleve a mi conejito a consulta y el doctor que nos atendió fue muy atento y amable al responder todas mis dudas, afortunadamente mi conejito no tenía nada. El doctor José Luis Perales fue quien nos atendió, un veterinario muy conocedor de los animales no convencionales y súper recomendado de mi parte para la atención de estás especies.
En cuanto a instalaciones, el lugar está súper limpio, el ambiente dentro muy agradable y tanto médicos como personal de recepción son muy amables, sin duda volveré a visitarlos cuando lo requiera.
I took my bunny for a consultation and the doctor who attended us was very attentive and kind in answering all my questions, fortunately my bunny had nothing. Dr. José Luis Perales was the one who attended us, a very knowledgeable veterinarian about unconventional animals and highly recommended from me for the care of these species.
In terms of facilities, the place is super clean, the atmosphere inside is very pleasant and both doctors and reception staff are very friendly, I will definitely visit them again when I need it.
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Reinhardt X on Google
★ ★ ★ ★ ★ No saben atender urgencias, menos mascotas exóticas , talvez perritos , llevamos un conejito y lo dejaron estar mal por tres horas pidiendo opinión por teléfono, se supone que son veterinarios exóticos , a las tres horas que le mandaron mensaje que hacer fue muy tarde, ahí se murió . Y lo primero que me dijeron fue que lo dejara para observación, solo buscan que se queden para pagar por día. Y no mostraron ninguna empatía por el conejito, desde que llegamos querían meterlo a una jaula .
They don't know how to deal with emergencies, except exotic pets, maybe puppies, we took a little rabbit and they let him be sick for three hours asking for an opinion by phone, they are supposed to be exotic veterinarians, three hours after they sent him a message what to do was too late, there he died . And the first thing they told me was to leave it for observation, they only want them to stay to pay per day. And they showed no empathy for the bunny, since we arrived they wanted to put him in a cage.
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Leticia Rangel on Google
★ ★ ★ ★ ★ Is good
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