Hospital Veterinario Delta Prevent - 03020 Ciudad de México

Generally regular; I did not like that they did not give me information about the procedure of the specialized ultrasound study, they only took my pet and they did not even say hello; nor did they ask me if there was any recent problem with her that they had to consider for the study that could have happened in the last days since her last consultation or if she was fasting ... nor the duration of the study ... practically they did not tell me any; the only thing I knew was from the doc. Danila from oncology who gave me the instructions, but the person in charge of the study did not bother to introduce herself, nor did she explain anything to me, and at the reception they did not know how to explain. While the procedure lasted, the truth was I was very anxious for the same thing that they did not tell me anything, but my dog ​​turned out well, so I did not complain but I did have a bad taste in my mouth; It would be nice if they indicated us the procedures; even more so when they are first time patients. In general, the facilities were clean, the receptionists were friendly despite not being able to provide me with more information, but it seems important to me that the procedures to be carried out are explained to us; also because we do not have our pet in sight and that could cause us a bit of stress by not knowing the managers.

Excellent service and good price. A great place to get your pets checked up in detail. In the offices in front of the hospital they always take a long time to assist you and schedule

Delicious!! Every time we visit Cancun we have to go for a cake and a polcan lol

Very friendly and professional veterinarians, they always treat my puppy well, they helped him a lot in physiotherapy and now in his general consultations

THEY ARE USELESS! THEY ARE ONLY INTERESTED IN GETTING MONEY FROM YOU, THEY HAD MY DOG INTERNSHIP FOR 3 DAYS KILLING HIM AND THEY COULD NEVER TELL ME WHAT WAS HAPPENING, THEY DIDN'T EVEN THINK OF DOING THE MOST BASIC THING, THEY DID NOTHING BUT TAKE MONEY FROM ME AND MUCH AGGRAVATE HIS SITUATION, I TAKED HIM TO THE BANSFIELD OF THE UNAM AND IN LITERALLY 10 MINUTES THEY TOLD ME WHAT THESE INEPTS COULD NOT, I COULD HAVE DONE MORE FOR MY DOG BUT THANKS TO THE TIME THAT WAS LOST WITH THESE INEPTS, MY DOG DIED.. DON'T WASTE YOUR TIME HERE THEY DON'T KNOW WHAT THEY ARE DOING AND THEY ONLY CARE ABOUT YOUR MONEY. I WILL NEVER FORGIVE WHAT THEY DID TO MY BEST FRIEND BALL OF USELESS

Excellent hospital, they treated my cat like a king not to mention that he is very calm. The doctor who attended us was very friendly at all times and the prices according to the service we had.

The good: There is much better attention, dedication, presentation and empathy than in the original branch. From the change of receptionists, you feel a cordial, friendly atmosphere and always with a hot coffee and a smile at the entrance. The bad: They are still unable to present themselves to each patient, whether recurrent or not, to find out who will be the treating doctor for a specific diagnosis. The receptionist Mari, a middle-aged Chinese person, is extremely rude, don't even think about wanting to go to the bathroom or have doubts about your account, since she will spend all her time talking without listening to anything. The best: Arrive early and you can grab parking right in front, the attention of the receptionists is at full throttle and you even find out about a piece of gossip.