Hospital Veterinario DERMAVET - 09510 Ciudad de México

When you take your pet to this place, keep in mind that when stepping on it is already 500 pesos, the mission and vision is that the patient is charged as much as possible, they charge you for studies that they do not do because they do not give you the results, my baby puppy had to be hospitalized and stayed a day longer than indicated also they did not ask me if I accepted (obviously to pay one more day) because it was Good Friday and they were going to rest, they did not feed him because when he left he came out desperate wanting to eat , by staying two days they would have detected that the canned food was not going well for him because he had diarrhea, he was not accepting the nutrients of that food the doctor who treated him friendly but not assertive and his tactless receptionist is typical how he sees you he treats you (very bad boy), the puppy relapsed because he had a severe parasite problem that was not diagnosed there

Excellent veterinary hospital, they helped me with parvo in my puppy and he is very well now, they received him at dawn and they have to do immediate studies ?? very nice with the animals they pamper them too. ?

It is a very well installed place, they serve all kinds of pets, it has various specialties, including cryotherapy. The attention is professional, careful and very warm. Pandemic security measures are observed

I was there with my dog ​​on 05/07/2022. Supposedly I would see a specialist in dermatology. However, the prescription of the person who treated me only says M.V.Z., and her Professional Certificate number, without mentioning any specialty or certification that proves that she is a dermatologist. Her name is Laura Miranda Contreras. Facilities good. Team, good. High prices. I treat the patient, little less than well. I treat the owner, unpleasant. Little patience of the doctor. When I mentioned what had been previously prescribed, and showed him the tests that had been done, everything, absolutely EVERYTHING, disqualified him. Everything prescribed was wrong according to her, and the analysis laboratory 'will know if it is good, I don't know who they are' (obviously they don't know, since it is very far from where she is located) That was during the face-to-face consultation. Later I called to ask him questions I had about the treatment he indicated for my dog. He took the call after a very long time (I want to believe that he was in consultation). Instead of clarifying my doubts, she was rude and unkind. He had indicated ear washes, and I asked him if he was sure that my dog's eardrum was fine, to which he replied that 'the animal is very nervous, and I couldn't check it well. For that, he would have to be sedated, and you would have had to pay for the sedation,' something that he never mentioned during our consultation. I told her that it is unpleasant that everything others do and/or indicate disqualifies her, that it seems that the only one who does know is her, and since she didn't like it, she ended up hanging up the phone on me. It goes without saying that I will never take any of my furry ones there again, because in addition to how far away it is, they charge dearly and prescribe only expensive patent medicines.

??????? I have known Doctor Camilo for years and he is a very good doctor but I would only like to observe his hospitalization. I don't understand why they don't receive them after 7 o'clock, maybe for security reasons and why is it late at night? but they could change their schedule according to daylight saving time, if that is the situation. Today a relative wanted to take his dog urgently, she was very sick and they arrived 5 minutes before 7:00 and they no longer received her, that's not right, father.?????

Looking closer, I had a bad experience with another vet, but here they helped my kitten, now she is happy and healthy at home. Thank you very much ?. It is my second pet that comes out well after a crisis?. I recommend it?

They took good care of my breast cat, he is already at home happy. The work of the doctors is very good, they are always attentive to the reports. This veterinary hospital is also highly recommended because it is open 24 hours a day.

Excellent attention, they treat pets very well and care about suggesting the best treatment. Very important they follow up all their patients, during and after treatment. A plus is that you can pay with card and transfer ?