Hospital Veterinario Vetcanes - 04920 Coyoacán

A hospital very equipped by the way, but as the saying "A lot of noise and few nuts" you have to have professionalism and ethics, money is not everything, you can have all the equipment but if you do not know how to use it, I recommend Dr. and his collaborators A course of empathy and customer service.

Very knowledgeable and professional veterinarian.

The vet is seen to know that he has several years of experience. But they take advantage of drug prices, giving them more than double the public price. The place smells bad and does not look very clean although it has many devices to intervene.

I went to this clinic because my 1-year-old dog opened a wound she had from a caesarean section, I saw that she had another suture in the part of the muscle, only the part of the skin was open, the doctor told me that she had a complete open the wound and that I needed surgery because I also had a portion of the stomach tied, my dog ​​had already undergone a week of surgery, it makes me illogical that she was alive if what they told me was true, because for some points I went with my dog They ended up charging me $ 10,000, I had no opportunity to find another reason why they abused.

Terrible doctor, he was more interested in taking my puppy out because it was a holiday than knowing he had. He needed hospitalization and I sent him home, my dog ​​almost died due to his lack of professionalism. To charge if it is very good, but only for that, value your animals and your money and do not take it to this clinic. Just looking to do business with animals.

Nothing satisfied, mediocre service at a very high cost. Response to your response. If you put a negative comment it was because your service is lousy. The wrong surgery, zero recommendations on the Elizabethan collar that I never mention, in short there are people who use anything for a few pesos. The kitten was given the medication that I prescribe and for a simple surgery I paid more than $ 3000 when the campaigns are free, and it is not the money because from the beginning they agreed $ 1500 and I left paying more than double for their negligence and I repeat it is not the money as I told it, if it had been I would have taken it to those free campaigns and I told it to the front. The bad thing is their bad service, the dishonesty they have to try to get as much as they can and the ease with which they disregard their responsibility and with which you and your wife lie. If the wound was opened, it is because his work did it wrong, and for a simple suture to remedy what you did, he charged me another $ 1450 and still has the nerve to tell me that I almost have to thank him because he could charge me up to $ 5000 and I wanted the free work ?? Do not be silly, those are kicks because you know they were wrong. More than leaving with courage of his establishment smelly, I left laughing at such a rare experience, I do not lack money, I'm not a liar, I do not ask for free things that I told him straight. The problem is that you charge everything to double and if you do not believe it, read the comments before mine, to see who is the liar. At the time of leaving the kitten was agreed a price which I do not respect, magically the next day had already increased $ 1000 more. In order pair of rascals continue to profit and take better care of the gestures that the woman at the counter does to you each time you answer the phone, nor among yourselves are respected. By the way, the kitten was not rescued, my daughters chose her and as any pet was adopted and well cared for, sterilized as a responsible measure, we did not do so out of charity. With that story is enough or I follow ...

An apology and I hope not to offend anyone, my experience with Dr. started fortuitously, I don't even know how we ended up arriving, what I can tell you is that before that I went with an MVZ who misdiagnosed my dog ​​and the reaching Vetcanes I understood the value of a good diagnosis, this implied studies, of course, but in the end, I do not see how without those studies and empirically my dog ​​could be diagnosed correctly, hypothyroidism, cushing syndrome induced by bad treatment and heart murmur, all well diagnosed, my dog ​​recovered his health in a short time when starting the treatment he fulfilled his life expectancy. I think the value of a good diagnosis is worth understanding.

My experience here was sweet-sour. They responded to a life or death emergency of a kitten that I had just rescued and that was dying. The doctor was always very professional and, fortunately, the intervention was timely, since the kitten was saved and I was able to take her home. Upon receiving the bill, I understood that it was so high ($ 15,000) because of the procedures, urgent care, and the doctor's own experience. A week later I returned to get my kitten for review; the recovery was quite positive, but it was necessary to continue providing medication. It was here that the role of the doctor's wife as a lousy person and businesswoman came in. She quoted me several "essential" medications and supplements and offered to get them at a good price. I wrote down all the prices she gave me, unlike her who made them up at the time. There were 3 occasions in which he charged me for veterinary food, medicines, supplements and revisions at very high prices and that were not at all the previously agreed upon prices. Finally, as she did not keep notes on the prices she was offering, the client is the one who is in error, according to the lady's logic. Despite the fact that he invented the prices he wanted, he sold me EXPIRED medications. TWO specific medications that, according to this, only she brought imported, gave them to me having already expired two years ago. I paid $ 3,200 for expired medicine for my kitty. I'm sure that lady will also say that the mistake was mine for not checking the expiration date before paying. Anyway, be careful with this clinic. I insist, the Doctor, in my experience, was excellent; he doesn't mess with costs or prices, he only takes care of the animals. The downfall of this veterinarian is leaving the administration to a woman who prefers money over honesty and the health of other living beings. My kitten and my other pets have since been cared for at CVM (Naples) and it definitely shows the difference in dealing with people with professional ethics.