Hotel Casa Rustica - 68000 Oaxaca de Juárez
Hotel Casa Rustica is located 500 m from Oaxaca zocalo square and 2 km form the Guelaguetza Festival Auditorium. Free Wi-Fi access is available in all areas.
The rooms here will provide you with a TV. Featuring a shower, private bathrooms also come with free toiletries and towels. Extras include linen.
At Hotel Casa Rustica you will find a 24-hour front desk. Other facilities offered include a tour desk and luggage storage. Parking is possible at a nearby location for a small extra charge.
Guided tours to local tourist spots can be booked at the hotel, including Monte Alban, Mitla, Teotilan del Valle and El Tule.
The hotel is 400 m from Food and Flea Market and 1 km from the Cultural Museum of Oaxaca. Xoxocotlán International Airport is 8 km away.
Contact Hotel Casa Rustica
Address : | Mier y Terán 307, Zona Lunes Feb 09, Centro, 68000 Oaxaca de Juárez, Oax., Mexico |
Phone : | 📞 +988 |
Website : | https://hotelcasarustica.mxhotel.site/ |
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City : | Oax. |
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Pedro Riestra Limón on Google
★ ★ ★ ★ ★ Muy bien solo que te limitan para bañarte, de 7:30 am a 12:00 hrs.
Very good only that they limit you to bathe, from 7:30 am to 12:00 hrs.
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Martha Patricia Valencia Delgado on Google
★ ★ ★ ★ ★ Terrible experiencia..despues del checkout les dejemos el equipaje encargado, al regresar por el la dueña del lugar nos acusó a mi marido y a mi de robar sus toallas sin evidencia alguna. Le comenté que la noche anterior despues del housekeeping, las toallas no fueron repuestas. Después nos demandó abrir nuestras maletas, lo cual ni debíamos haber hecho.. lo hicimos y al demostrarle que no las teníamos nos retiramos molestos. Minutos después nos posteo en Airbnb que le robamos y nos quiso cobrar una ridícula cantidad por sus artículos que insistió faltaban. No recomiendo a nadie este lugar para hospedarse ya que la dueña difama a sus huéspedes de la forma más fácil. Muy seguramente va a responder este review con mentiras y más acusaciones falsas. El peor servicio al cliente.
Terrible experience ... after the checkout we leave the luggage in charge, when the owner of the place returned for him she accused my husband and me of stealing their towels without any evidence. I told him that the night before after the housekeeping, the towels were not replaced. Then he demanded that we open our suitcases, which we shouldn't have done ... we did and when we showed him that we didn't have them, we retired annoyed. Minutes later he posted on Airbnb that we stole from him and he wanted to charge us a ridiculous amount for his articles that he insisted were missing. I do not recommend this place to anyone as the owner defames her guests in the easiest way. Very surely you will answer this review with lies and more false accusations. The worst customer service.
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Stefan Radovanovich on Google
★ ★ ★ ★ ★ Avoid.
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Isaac Hernández on Google
★ ★ ★ ★ ★ Good food and drinks, and the price is ver y low
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Chad Vickery on Google
★ ★ ★ ★ ★ Friendly service. Clean rooms. Excellent location for tourists.
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Rebekah Delaney on Google
★ ★ ★ ★ ★ Great, affordable accomodation. Rooms perfectly comfortable, good, quiet location and nice courtyard to relax. Highly recommended
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Alma Hernandez on Google
★ ★ ★ ★ ★ Cute indoor communal space. Receptionist very helpful. Ordered a double bed room, came with its own bathroom and shower. Room included towels, small soap and hot water. FYI the rooms do tend to get hot, although they have a fan AND a cooling fan... it takes a while at night for it to cool down. WiFi is slow
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George Chambers on Google
★ ★ ★ ★ ★ 1. This place states to have air conditioning; however, the system provided is a portable air chiller (the system requires you to add water and doesn’t have Freon like a tradition Central air system or a window unit). This system will cool room slightly, but rooms are very warm in day.
2. Hotel provides dirty towels, yet tells you in their “house rules” that they will charge you for stained towels. When ask for clean towels, they think you are being demanding.
3. When initially asked for additional pillows (pillows very flat), no extras are available
4. Beds are very uncomfortable, especially with the plastic mattress cover. When removed plastic cover for slightly better comfort, host gets mad. They claim for COVID prevention measures, yet they never describe usage of plastic cover in Airbnb listing.
5. Host accused of using iron on dresser; however, it was exclusively used on the ironing board provided. Cooled iron place on dresser once done using.
6. Asked for refund of remaining days due to listing being misrepresented, yet they would not agree to process refund.
7. Hotel does not allow pets, but cats and birds reside on this property. Not good for those with allergies.
8. Water is shut off during certain hours and must ask hotel owners to turn water on. This is never disclosed anywhere.
9. Water has to be turned on for up to 10 minutes before it becomes hot.
Location is good and the hotel has a lot of potential; however, a lot of new house rules are made up during your stay and the hosts do not make you feel like family.
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