Hotel De Mendoza - 44100 Guadalajara

Clean room excellent friendly staff service was excellent. Location is great near center of town and stores. Next trip will make my reservations here. Thanks to all the staff for being so polite and friendly.

Simply fabulous hotel in the heart of Guadalajara! Clean and elegant rooms, excellent restaurant (Best food in the area), well-trained and friendly knowledgeable staff, and close to the best sites of central Guadalajara. I don't usually write reviews, but in this case the Mendoza certainly deserves the 5 stars I gave it.

Great location, large room, nice rooftop terrace. The waiters at the restaurant don't have the nicest manner. The water in the swimming pool is cold. The gym is very basic and outdated. The rooms and the hotel must have been glorious decades ago but now they need some refurbishment.

I am regular vacationer in this town, and the location is perfect for my preferences. It's a few steps from Teatro Degollado and in the middle of old downtown Guadalajara. Its decor is colonial style, with all the amenities for a modern life style. If you come with a realistic state of mind, and the understanding that you are coming to a developing country, it is the perfect place. The people are really friendly, and I have nothing but complements for the hotel and the staff.

After staying here, I won't stay anywhere else in Guadalajara. Clean, classy, not flashy but very tasteful with personable and helpful staff. A quiet oasis in the city close to everything you want to see in the historic center. It felt safe as a solo traveler to come and go after dark. Loved the rooftop terrace with 360 view of the city.

I booked the hotel without knowing what to expect. It has been a very nice experience so far. The people at the front desk gave me my room right away as they saw how tired I was from my trip to Guadalajara. I had dinner at the restaurant and found it quite nice. Not too bad but I have found other restaurants in the area are a little bit better. The maid cleaning my room on the 4th floor does a great job everyday. I come back from my outings to a very nice and clean room. And she is very nice and gives me directions to places. So far the experience has been good. I give it 4.5 stars. But since there is no 4.5 it will show as a 5 star rating. I will definitely will come back and stay here again.

Excellent location and very friendly staff. Not all staff speak English, but someone will. Wifi can be spotty in your room if your room is located at the end of a hallway. Free breakfast is NOT included, but free parking IS available. If you want power to stay on in your room, you need to insert a door key card in the wall....when you take the key card out, all power will shut off in your room, even the alarm clock. Beds are firm if you like that. Also NOT included in your room: hairdryer, refrigerator, coffee maker, kettle, or iron. There IS a lockable safe you can put valuables into by using a 4-digit code that you can choose yourself. There IS a pool and hot tub, but the water wasn't warm enough to use. There is NO gym. There IS a beautiful rooftop terrace, but ask the front desk when it is open. If not super fancy, but you don't need all that extra stuff, you'll be fine. It's neat and clean. Enjoy your stay and wander the immediate area because the location is fantastic!

The hotel is centrally located, so you are within walking distance to shops restaurants and attractions in the downtown area. The rooms are comfortable but could use some improvements as well as the hotel as a whole. It has details here and there, so maintenance wise, it needs a bit of work. The maid did an outstanding job! The restaurant attention could be faster but the food is good! I'll be coming back.