Hotel Essenzia Cancun - 77500 Cancún
3.2/5
★
based on 8 reviews
Contact Hotel Essenzia Cancun
Address : | Blvd. Kukulcan km 8.1, Punta Cancun, Zona Hotelera, 77500 Cancún, Q.R., Mexico |
Phone : | 📞 +998 |
Website : | https://essenziacancun.com/ |
Categories : |
Hotel
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City : | Q.R. |
![Blvd. Kukulcan km 8.1, Punta Cancun, Zona Hotelera, 77500 Cancún, Q.R., Mexico](https://gstatic.yellowsite.net/gpictures/900x600/6504/MXxEOGFYNzkzN2E2YVREZEhFMVFSLWF3Jnlhdz0yMTYuMzYzOTJ8eWVsbG93c2l0ZXNteC5jb21fMA.jpg)
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Paulina Suzarte on Google
★ ★ ★ ★ ★ Si tienen tiempo y un poco de dinero busquen otro lugar donde quedarse y no en este hotel, primero que todo es lo mismo que mayafair (pésima calificación) y spazio boutique (también pésima calificación) al parecer le cambian el nombre al hotel para que sus poténciales clientes no vean su real calificación, importante si bien tiene buena ubicación y buena cama el hotel tiene los siguientes problemas:
Higiene el servicio de limpieza es de mal en peor
Mala Ventilación dado que no tiene ventanas
Tiene pésimo sistema de alcantarillado, del lavabo y WC sale un olor asqueroso que impregna toda la habitación y como tiene un estilo de baño abierto es peor
Falta de privacidad el baño en algunas habitaciones no tiene puerta completamente cerrada y la ducha y tina es abierto.
Wifi intermitente funciona a veces
Finalmente los administradores permite que se realicen fiestas en horarios donde la mayoría descansa y pese a los reclamos no hacen nada hubo una noche que estuvieron de fiesta desde las 4 am hasta las 09:00 hora y si quieres hacer algún tour no es compatible ya que no puedes descansar.
If you have time and a little money look for another place to stay and not in this hotel, first of all it is the same as mayafair (bad rating) and spazio boutique (also bad rating) apparently they change the name of the hotel so that their potential clients do not see your real rating, important although it has a good location and a good bed, the hotel has the following problems:
Hygiene housekeeping is from bad to worse
Poor ventilation since it has no windows
It has a lousy sewage system, a disgusting smell comes out of the sink and toilet that permeates the entire room and since it has an open bathroom style it is worse
Lack of privacy the bathroom in some rooms does not have a completely closed door and the shower and tub are open.
Intermittent wifi works sometimes
Finally, the administrators allow parties to be held at times when the majority rests and despite the claims they do nothing, there was one night that they were partying from 4 am to 9:00 am and if you want to do a tour it is not compatible since you can't rest.
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Ana Espinosa on Google
★ ★ ★ ★ ★ Los cuartos son todo uno mismo y el baño solo tiene cortina, no hay mucha privacidad. Pero en general y por el precio pues bien.
The rooms are all one and the bathroom only has a curtain, there is not much privacy. But in general and for the price well.
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Albina Plgt on Google
★ ★ ★ ★ ★ DES VOLEURS. Une bande d’escrocs comme j’en ai jamais vu !!! De vrais VOLEURS ! Un conseil ne réservez SURTOUT PAS dans cet hôtel, ils ont refusé de me donner ma chambre, mais ils m’ont quand même prélevé 144€. J’ai demandé un remboursement pendant des mois ils ne m’ont jamais répondu. Bande de voleurs vous méritez de fermer votre hôtel !!!!
THIEVES. A bunch of crooks like I've never seen!!! Real THIEVES! A word of advice, do NOT book at this hotel, they refused to give me my room, but they still charged me €144. I asked for a refund for months they never answered me. Bunch of thieves you deserve to shut down your hotel!!!!
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Alla Chugueva on Google
★ ★ ★ ★ ★ The unique hotel in Mexico who asked PCR test ?
The room is very comfortable, clean, modern.
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Carmen Coral on Google
★ ★ ★ ★ ★ I would give then 3 stars, but the bathroom has not door, it was quite inconvenient. Customer Service was good.
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Kevin Smith on Google
★ ★ ★ ★ ★ DON'T EVEN THINK ABOUT STAYING HERE! To call it a Dump is being rude to a dump, its not that good. Dumps don't small as bad.
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Tomas Jankelevich on Google
★ ★ ★ ★ ★ I paid the deluxe room and they gave me an awful standard room which had no AC, they tried to pass it as if nothing happened and at first I didn't notice until honestly I couldn't stand the huge difference between the photos and the room they gave me. The clearly tried to scam me and they did not apologize.
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gio novel on Google
★ ★ ★ ★ ★ This place has future potential I believe but not at present. We were on the first floor and later learned about the uniqueness of the second floor, we would have liked it if they would have given us a room on the second floor. We liked the room not because of the decorum but because the California king was very comfortable, had split A/C unit which was more than adequate and also we liked having Netflix to watch movies. This hotel is very close proximity by foot to Coco Bongo, Chedraui Supermarket, Rui Resort, Dreams Sands Cancun Resort and neighboring restaurants . There is a small beach nearby which I won't comment. By the way Christian, our Concierge/Bellhop,was very friendly and helpful. If you are a traveler on the go and need a place just to rest, this affordable hotel is decent even if it doesn't have all the fanfare as the big hotels do.
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