Hotel Familiar El Dorado - 40890 Zihuatanejo

Excellent location and with all the basics for your stay. In addition to that the manager is very kind and can give you some tips.

Edited January 2017, Read below. (The Truth was going to upload images of the warehouse, and images of the facade that they had in google. But I already want to leave this matter. It is a pity that they do this, that they deceive people. The truth gives you turns, first until the They give you a cell phone, and after it bothers them that you call, be very careful with this hotel, because I do not doubt the comments are from people close to it.) ... I hope my publication will serve people. It is not my intention to give this hotel a bad image. "I just share my case." Well, it is not the 1st time that I book and rely on the internet. and in this case the price was high, deposit and then send everything "" "BEWARE! BEWARE" "" Say hello to everyone. Unfortunately, the photo that appears is not the hotel photo. I made a reservation for December. Thinking that it is the hotel in the photo. I gave a section advance of 1000 $, which remained to return them. When they made a reservation on the date reserved by me. I asked to remove the photo, and they removed it out of curiosity, I checked it and then to put it and removed the ones they had of them. IT IS A DECEPTION. Before making the deposit, I asked them to send me photos, but apparently the owner told me if everything is on the internet! (And that she sends them to me as soon as I deposit). and I had already seen it. Well trust me. When I did, they sent me photos and nothing to see, what they have is a house adapted for a hotel. (it's okay). what is wrong with photos. that are not theirs. I don't know if I get my $ 1000 back. Well, at one point they say it was my fault- but I told them no. Well, I asked for photos, and the photos that appear on the internet is another facade. On their website, they have only one window that appears for a sale of the fake photo. I need my money back. already urgently. please. I do not doubt that it is a good little hotel, and it adjusts to prices, but I was looking for something else, so I fixed a gogle photo. Tell the truth put real photos. and they will have clients. In my opinion I give them a star and that commitment, if they return my money to me. I will change it because it will be seen that they will try to fix, "an error". (As I said, I had already removed it and it appears again.). Atte. Adrian is news and I will continue to report. Edition. September 2017, and they never returned anything. Greetings

Horrible I got to touch the super ugly room at 11 am that at that time the rooms beat, I think it was not the right way to tell me why the phone is supposed to be in the room or from the reception should have a announcement that says ... "At 11am the room expires, if it does not leave at that time any of our workers will come to take it out as deranged"

WATCH OUT!!! * Nothing recommended * O \ ~ / o DIRTY, VERY SMALL, THEY DON'T COMPLY WITH THEIR SERVICE, OVER CHARGE, IRRESPONSIBLE - -> It's a long complaint: I made the reservation a week before and they didn't ask for an advance even though I called at least five times and they told me that the owner was busy at her other hotel "El capricho". When I arrived they told me that the hotel was full and there was nothing they could do about it. I had to go to another hotel and I didn't find a place other than in a very ugly place with a tin roof and dirty, but hey, I didn't stay on the street. The next morning I looked for another place and while I was doing it I came across "El capricho" like that. That I took the opportunity to go and claim and see if they offered me a solution and surprise! the owner was not there !! Your manager apologized and offered me accommodation because it was already there. not busy. I didn't like the idea at all but I had been looking for another place for hours and there were no hotels available so I gave it a chance. SERIOUS ERROR. * I paid a part and when I got to the hotel they raised the price by 500 pesos, obviously they did not return the money if I refused to pay the difference. * The room was not cleaned in three days. * Pool with very cloudy water. * They offer parking in their ad and then tell you to leave it on the street. * They do not even give toilet paper. Anyway, it was a very bad experience and a fraud. I insist BEWARE !!!!

Hotel with air conditioning, cable car, swimming pool, I didn't like the pillows, they are very small but I hope they can do better. Ah it does not have hot water .....

Very clean bathroom, floor and beds. The pool is small but looks good. Comfortable, if there is hot water although you have to wait a bit, TV, air conditioning. And the best thing is its location, close to the heart of Zihuatanejo.

We made a deposit to reserve, upon arrival it turns out that the room was occupied, they gave it to us at 3 in the afternoon with a bad attitude, we found 2 cockroaches 1 dead in the corner of the bathroom the other was walking on the bed and in the 3 days We noticed that the towels were not changed, they were just folded and replaced. It was not so good, they have air conditioning but there are better hotels ?