Hotel Fénix - 44100 Guadalajara

Name: Hotel Fénix - 44100 Guadalajara
Address: Av. Ramón Corona 160, Zona Centro, 44100 Guadalajara, Jal., Mexico, Jal.

4.1/5 ★ based on 8 reviews

Contact Hotel Fénix

Address :	Av. Ramón Corona 160, Zona Centro, 44100 Guadalajara, Jal., Mexico
Phone :	📞 +7
Website :	http://www.fenixguadalajara.com.mx/
Categories :	Hotel ,
City :	Jal.
Description :	Polished rooms & suites in an informal hotel offering a relaxed restaurant & a laid-back lobby bar.

Av. Ramón Corona 160, Zona Centro, 44100 Guadalajara, Jal., Mexico

Best Hotel in Mexico

A	Alberto Contreras on Google ★ ★ ★ ★ ★ i stayed at this hotel in the past and this was the last time i stayed here. they gave a new guest the same room as me. my sister was taking a shower and i was down stairs and someone walk in while she was changing her clothes. people they don't know how to do their job
G	Giselle Ruiz on Google ★ ★ ★ ★ ★ There were so many things wrong in this hotel. First of all, the hotel lobby seems to be the only updated part of the hotel while the rooms were badly taken care of with stains on the sheets and the restroom ceiling having cracks which somtimes dripped water or whatever was falling from the room above. Second of all, to make matters even worse the ac didnt even work properly. I called maintenence to come fix it but their response was that the ac was working to its "maximum capacity" and the room was unable to actually get any colder. Finally the service was bad overall. I asked multiple times for towels to be brought to my room and only about 3 hrs later did they bring them after I had called for the 4th time. I understand that this hotel has been around for a long time but that does not excuse it from the poor quality that was shown in the basic functions of the hotel.
M	Mayte Gonzalez on Google ★ ★ ★ ★ ★ Careful AC IS NOT WORKING! And it’s 81F? they lied to us saying we were contacted by them already. El AC NO FUNCIONA!!! Estamos a 27 C, Nos mintieron diciendo que fuimos contactados por ellos.
J	John on Google ★ ★ ★ ★ ★ Positive: El centro - perfect Negative: No refri o micro
H	Hector Kisna on Google ★ ★ ★ ★ ★ Worst hotel! Dirty, filthy. Beware they are robbers and dishonest. We reserved two nights. Got the room and the sheets were stained with blood and sink dirty. Hotel said they would reimburse us and not charge since we left. Many months later we are still fighting this charge because the hotel has not been honest. Horrible customer service and very nasty hotel to stay in specially in Covid era!
J	Jon Scott on Google ★ ★ ★ ★ ★ Incredibly beautiful view! Spacious room. Modern enough with older charm. Breakfast included in our plan. Parking garage in and out is by request. Overall very good. We would return.
U	Uli Oh on Google ★ ★ ★ ★ ★ It's April 15th 2022. If you have reservations here cancel them. There's no running water at the moment and they don't have a time line to fix it. They didn't even mention it when I checked in.
S	Stacey Chavez on Google ★ ★ ★ ★ ★ The rooms reserved online were not the rooms given to us on our stay. When we told them and showed them the pictures of the rooms we’d already paid for, they said they would give us the actual decent suites for more money. We ended up staying with the rooms they claimed we reserved, which was not true. They were two old, joint suites; one had carpet and smelled horrible. Their online pictures are a scam. The bed sheets were dirty with stains and hair, the bathrooms smelled like mold and the rooms had no A/C. The elevator does not work properly, the curtains and windows were dusty as heck and there were spiderwebs on the corners. Though the staff members are courteous, they still scammed our family. Two other families had the same issue, arguing at the front desk because they did not receive the rooms they paid for. Do not recommend this place at all.