Hotel Galería Plaza Reforma - 06600 Ciudad de México
4.5/5
★
based on 8 reviews
Contact Hotel Galería Plaza Reforma
| Address : | Hamburgo 195, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +77 |
| Website : | https://www.galeriaplazahotels.com.mx/es/reforma/ |
| Categories : |
Hotel
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| City : | CDMX |
| Description : | Airy rooms in a modern property with relaxed dining, a fitness room & a rooftop pool with a bar. |
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Vlada Pavlichenko on Google
★ ★ ★ ★ ★ Great hotel and amazing customer service. You have shampoo and soap from Neutrogena, big sized shower, and huge bed. I visited their restaurant as well and the flavors were amazing.
One thing that I didn't like. The mattress in my room was quiet old so I could feel any type of movement, so if you are a lightsleeper as me, get 2 beds. The next day I changed the room (2 beds) and I could sleep properly.
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Ekaterina Shcherbakova (katiestirl) on Google
★ ★ ★ ★ ★ I think this place is great for the money you pay. Unbeatable location. Clean rooms. Nice pool area on the rooftop. They serve food drinks there
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Teresa Berrios on Google
★ ★ ★ ★ ★ It wasn't bad, but it wasn't excellent. The room was fair. The buffet was less then desirable. God willing, we have another trip pending, and we won't be lodging at the Galería.
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Mario Me on Google
★ ★ ★ ★ ★ I can't really recommend this hotel. The service was not good according to what we paid for it. We arrived late and only had the room prepared for one person (water, towels, bathrobe). We just wanted to rest and have a shower after a 14 hours flight. I called the reception and they said it will take 20 minutes to get the missing items, for a bottle of water they put me on hold for the room service. This was already weird but what made me angry was that the items never arrived. In general the reception was not understanding well, I don't know if it's a language barrier or they just don't care so much. However, I found other nice hotels with great service in this price category in Mexico city so I won't have to come back.
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D N on Google
★ ★ ★ ★ ★ This place was absolutely spectacular!! I was there for 7 days. I loved the covid protocol for entry, the room had an amazing view. The room was cleaned so nice daily, and the breakfast they served was amazing!
If I ever travel back to CDMX, this is the place I would stay . I loved this hotel.
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lily liu on Google
★ ★ ★ ★ ★ The hotel looks nice and the rooms are spacious. But sound insulation is very bad. I can hear our neighboring door close clearly and other guests talking through the walls. Two people upstairs chatted from 3am to 4am loudly. Could only sleep after getting ear plugs from the reception. Other than noise, no other complaints.
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Ross on Google
★ ★ ★ ★ ★ Just finishing up our stay, I feel that the service was on point. This is out first trip with our 5 month old and the staff in the lobby were very attentive with our stroller. We arrived quite early for check-in and while we expected to wait for a room, the staff at the front desk found us a room right away and we got settled in within 15 minutes!
The little restaurant in the lobby was nice and no too expensive.
One thing to note is while they do have accessible ramps and elevators they are a bit steep, not really unusual for CDMX or anywhere in Mexico, just something to be aware of.
I will be happy to stay at this hotel in the future.
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Kyle Perez on Google
★ ★ ★ ★ ★ This was one of the best hotels I have stayed in! The food was beyond amazing with a wide variety to choose from. The staff were friendly, very helpful and professional! The hotel itself was very modern and excellent amenities. Wonderful views of the city as well! I had a fun time during my stay here.
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