HOTEL IGUNAS TULUM - Tulum

2.6/5 based on 8 reviews

Contact HOTEL IGUNAS TULUM

Address :

Av Tulum x Escorpion y Coba Mz 9 Lt 4, Centro, Tulum, Q.R., Mexico

Phone : 📞 +988
Categories :
City : Q.R.

Av Tulum x Escorpion y Coba Mz 9 Lt 4, Centro, Tulum, Q.R., Mexico
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Veronica Gaymer on Google

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Victor Ku Poot on Google

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Juan Ojeda on Google

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Luz María Alvarez on Google

Buena atención!
Good attention!
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Ulises C. Chiquil on Google

Buen hotel por lo visto se permiten mascotas
Good hotel apparently pets are allowed
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omar cortes estrada on Google

No reserven en este hotel pésima experiencia por favor no caigan , es una estafa total , la agencia que contraté me mandó a ese hotel y al llegar la dueña del lugar es una persona intratable , nos dijo que no tenía convenio con nuestra agencia ,cómo ya era muy tarde no tuvimos otra opción más que quedarnos ahí , y nos cobro la noche ,para cuando logramos comunicarnos con la agencia , ya habíamos pagado la noche , los cuartos tienen cucarachas , todo está completamente sucio , el baño está asqueroso , no tienen agua caliente , dicen tener pantallas planas pero no tienen eso , había un sillón lleno de sangre que nunca se limpio , el agua del baño tiene un olor a caño horrible , lo único bueno es el trato del personal ,de verdad no sé hospeden aquí...
Do not book in this hotel bad experience please do not fall, it is a total scam, the agency that I hired sent me to that hotel and when the owner of the place is an intractable person, she told us that she had no agreement with our agency, how already It was very late we had no choice but to stay there, and we charged the night, by the time we were able to contact the agency, we had already paid for the night, the rooms have cockroaches, everything is completely dirty, the bathroom is disgusting, they do not have water hot, they say they have flat screens but they do not have that, there was a chair full of blood that never gets cleaned, the bathroom water has a horrible smell, the only good thing is the treatment of the staff, I really do not know how to stay here .. .
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David Rivas on Google

Es un pésimo lugar, que las fotos no los engañen, deben ser de hace varios años porque el lugar está muy descuidado. Su personal ni hace las cosas bien, ni respetan a los huéspedes, es común que no haya agua o si hay que esté caliente, es común que no haya luz y que el Internet falle, la administradora está loca y hace desde gritarle a los empleados a todo pulmón en el patio incluso a media noche, hasta pasearse desnudan por el lugar, en sus delirios tiene bloqueada la entrada princupal y los huéspedes tienen que usar la pierta trasera que, por cierto, cada que se le ocurre cambia la chapa y te puedes quedar sin llaves para poder entrar. Sábanas y muebles están no sólo viejos sino muy sucios y donde la administradora los vea te va a echar la culpa de haberlos ensuciado tú y te los querrá cobrar. Entre eso y muchas más malas experiencias tuve en ese lugar. De verdad no lo recomiendo, busquen en otro lugar incluso si es más caro porque ese hotel no vale la pena y debería estar cerrado.
It is a terrible place, that the photos do not deceive you, they must be from several years ago because the place is very neglected. Their staff does not do things well, nor respect guests, it is common that there is no water or if it is hot, it is common that there is no light and that the Internet fails, the administrator is crazy and shouts at employees at full lung in the courtyard even at midnight, even stroll naked around the place, in his delusions has blocked the entrance princepl and guests have to use the rear pierta, by the way, every time you think of changing the sheet and you You can be left without keys to enter. Sheets and furniture are not only old but very dirty and where the administrator sees them, she will blame you for having dirtied them and will want to charge them. Between that and many more bad experiences I had in that place. I really do not recommend it, look elsewhere even if it is more expensive because that hotel is not worth it and should be closed.
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V Ashok kumar S on Google

This is a worst experience ever for me. The room is totally dirty, full of dust. Bathroom hot water tap doesn't work, it seemed like the room was last used few months ago and nobody cared to clean it. No provision for shampoo/towels. It was a complete disaster for us. I asked for other room, others were ugly too. We just settled for the night. I don't recommend this to no one. Complete waste of money :(

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