Hotel La Purificadora - 72000 Puebla
4.5/5
★
based on 8 reviews
Contact Hotel La Purificadora
| Address : | Paseo de San Francisco, C. 10 Nte. 802, Barrio del Alto, 72000 Puebla, Pue., Mexico |
| Phone : | 📞 +99 |
| Website : | http://www.lapurificadora.com/ |
| Categories : |
Hotel
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| City : | Pue. |
| Description : | Upscale hotel in a 19th-century factory offering elegant rooms, dining & a rooftop pool. |
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Edgar Archila on Google
★ ★ ★ ★ ★ I had a lot of expectstions of this hotel, was just... sad. The only think I liked was the design and the architecture.
The restaurant is average and the service is very bad!!!
Is not possible to pay more than 130 USD for a night and dont have hot water in the room, and this is a hotel member of Design Hotels from SPG!!!
I'm asked the front desk for a solution and I'm still waiting for the call back, I want to think the miss is still reviewing it with the maintenance responsible... hope after hours they could figure out the problem.
Unfortunately I saw the reviews late, this hot water problem seems to be very common in this hotel :( since many years ago.
I am very sad and angry about that, I just can believe that this kind of hotel has this problem, beeign part of very good Mexican Hotel chain (Grupo Habita) with to many good hotels, this is just unbelievable.
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Carlos E Hernández on Google
★ ★ ★ ★ ★ At Hotel La Purificadora i visited a friend and have some.good time drinking at the bar. I have not had the opportunity to stay at the hotel, but the time i spend at the restaurant was incredible, the people that was working there were really nice, the entire crew was incredible, and the place is really beautiful. I hope to be there again soon and to have some rest at the hotel.
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Ralph Hazan on Google
★ ★ ★ ★ ★ Hotel design with open space for breakfast and dinner uncomfortable due to the cold weather. Needed sweater and jacket for breakfast.
Incident where staff decided at 7 pm they wanted to enter to check lock . We were woken uo by a phone call unanswered. This was followed by hard knocks on the door and an attempt to enter the room in spite of Do Not Disturb sign hanging on the door. After raising issue with hotel manager did not receive apology or any courtesy. Seems they didn't care. Too bad location of the hotel is very good.
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Phil Jones on Google
★ ★ ★ ★ ★ The service was some of the best I have experienced. They catered for our family perfectly and anticipated our needs, organising a bed for the kids in our room. We had such an enjoyable stay that we decided to stay another night. Comfortable, chic and well appointed. Recommended
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Emilia on Google
★ ★ ★ ★ ★ Architecturally interesting but poorly designed (common areas are open-air, windows in rooms have a 4 cm gap with the wall, wooden planks falling apart); incredibly noisy; room service menu limited to sandwich and tacos (during the January 7pm curfew); changed hotels after one night and would recommend Casa Reyna instead.
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Rene Schlegel on Google
★ ★ ★ ★ ★ Beautifully designed. Practicality was not a main concern for the architect. Looks were. Fine with me. Great and central location yet quiet. Really good food, friendly but exceptionally slow service in restaurant even if empty. Rigid rules (lunch menus can be ordered from 1pm, not a minute earlier, you cannot pay your room at 7 am if you still have a packed suitcase in your room, it must be totally empty....etc, etc). For the price, just a continental breakfast and no breakfast buffet available during weekdays was unexpected, but, to be fair, it was clearly described on the website. So no real surprise but still stunning. Only hotel I have ever been in Mexico that quotes room prices in US-$. Would I go again? For short stays only.
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A S on Google
★ ★ ★ ★ ★ This place is a one of a kind . Anything from the architecture to the delicious food.
My family and I went there for lunch . The hotel architecture is very unique and beautiful. The food was great and environment in the restaurant itself was amazing with the friendly staff. This is a place that you definitely be back for more great experience and delicious food. Highly recommend!!
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Joshua F on Google
★ ★ ★ ★ ★ Sorry guys.
Really cool hotel. Great location. LOVE the architecture and all but they failed to inform us of a DJ rave party on a Friday night right above our head. It was awful to have all this noise. They said it will stop by 10:30 and it kept going until 11:30 when o went down second time to complain. Who does that ??! I understand they need the extra cash in the covid days but they should at list inform us when we book so I can chose if I am ok with it or not. They did apologize and been super nice but I would check if there is party before booking. I know I am not the only one sensitive to noise. And it was crazy noisy.
If there is no party - I would go for it.
Very nice breakfast. Locatio. Vibe. All.
But it ruined it for us.
Also - handle the mosquitos please - I had to fight with like 5 of them until I was able to sleep.
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