Hotel Las Brisas Acapulco - 39867 Acapulco de Juárez

I just spent a few days with my husband for a honeymoon and it was LOVELY! It’s a super romantic place, very private, the small details are very cute and the service is AMAZING. Julio gave us the BEST service at the beach club La Concha which is super pretty and relaxing, you can snorkel and see beautiful fish, but to be honest just everyone goes above and beyond. The view and location is unbeatable as well!!! Do not forget to visit Sunset bar, it’s so beautiful.

We were only there for dinner. The setting was fantastic, the service was okay...but the food was a disappointment. Order very carefully.

We spent our honeymoon here in 2006. This is such a fantastic place. Beautiful Acapulco cliffs and bay. Great food. Our own pool. Our own Jeep. La Concha beach was awesome.

There was a lot of good and quite many things also that bothered. So 3 at the moment is a fair rating. I would rate 5 for the view and the possibility of having private pool. I would rate 1 for not getting a decent breakfast for this price - buns and cookies every day? Come on... I would rate 2 for the pool cleaning service - the first 3 days we had pool cleaning and on the last day, inbetween - no flowers, although other pools got them and no cleaning. I would rate 3 for room overall - the rooms are a bit outdated and would need a refreshment in renovation sense, the fridge didn't really freeze a lot, although, thumbs up, that the room had quite nicely spacious fridge. I would rate 5 for the cleaning service - the ladies who cleaned every day were absolutely wonderful! So polite and did their job really really well! I would rate 3 for the service at the front desk - although polite, it was very cold service, not much smiles. Polite yes, but a bit of friendliness would have been great :) I would rate 2 for the possibilities to eat on spot - the drinks are very expensive and no possibility to have dinner on property. The large pool by the sea was nice, but the restaurant there is not working at the moment either. Only drinks bar was working. It was a bit sad sight. So, at the moment this is my rating, 3 - it was OK. The views were beautiful, but it is not only the view that makes the stay memorable :) I hope to return one day after Corona-time and maybe there will be some improvements by that time and I'd then gladly rate the otherwise really well located and with amazing view Las Brisas Acapulco with 5 stars :)

Good views, poor service. Value for money is not the best, expensive for que kind of service you receive. Brand advertise as luxury and great service but is not. It is kit the same than 10 years ago.

Las Brisas is a gem! Excellent service throughout our stay and you really can’t beat the views which is the main reason to stay. They have an ocean side restaurant two grottos. If you have swimming goggles bring them, because there is lots of sea life in the grottos that you can see! We will definitely be back!

Beautiful hotel and great views but the service is absolutely terrible. Constantly waiting and waiting for anything you ask for. We had to call the reception 5 times to ask to deliver some cream with the coffee we got on room service and they finally showed up an hour later when the coffee was cold. Had to chase reception on where the taxi was daily. Nice place but service needs to improve. When you pay this price you don’t want to wait a long time for everything.

This has to be the best hotel experience I've ever had in my life. The staff are hands down the nicest in the business! The view is unforgettable. This may not be the newest property in in Acapulco, however it is by far the best! Thank you to everyone who works at this fantastic hotel, You have made a repeat customer out of me.