Hotel Lucerna Hermosillo - 83270 Hermosillo
4.6/5
★
based on 8 reviews
Contact Hotel Lucerna Hermosillo
| Address : | Blvr. P.º Río Sonora Nte. #98, Proyecto Rio Sonora Hermosillo XXI, 83270 Hermosillo, Son., Mexico |
| Phone : | 📞 +9 |
| Website : | https://hoteleslucerna.com/lucerna-hermosillo |
| Categories : |
Hotel
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| City : | Son. |
| Description : | Contemporary rooms in a sleek hotel with 2 restaurants, a bar & an outdoor pool, plus free parking. |
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Dannielle Powers on Google
★ ★ ★ ★ ★ First, the hotel is clean and beautiful. The staff was kind and helpful. However, the pool and hot tub stay open until 11pm, but they shut the jets to the hot tub off at 8pm and barely warm it up to luke warm bath. When we asked if they could turn the heat up and turn the jets back on they told us it’s on a timer and they could not change it. Why keep the pool and hot tub area open if you are not going to make the hot tub enjoyable for your guests??
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DW G on Google
★ ★ ★ ★ ★ Forget about the jacuzzi which would have been nice after a long day driving. Otherwise a nice hotel
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Janica Marquez on Google
★ ★ ★ ★ ★ From the moment we arrived we received Amazing customer servics, the room service was great the bar lounge was exvellent. Overall all the staff made our stay awesome!!
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Blavasky Petrovska on Google
★ ★ ★ ★ ★ I have been in top-notch hotels when doing business traveling to Hermosillo, this one is the best and their reputation exceeds throughout all these years! Courteous, professional, clean, the best service at the bar, restaurant, and front desk representatives. This is by far, ONE OF THE BEST HOTELS IN TOWN!
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Patricia Flores on Google
★ ★ ★ ★ ★ Ok place too expensive. Buffet you need to pay and it's 60$ for for 2 adults. It's not included. We tried to ask for a small water that's complimentary and they said to go outside and buy it. My husband needed to take his medication so he had too. Also you can but anything at a normal price bottle water there mini is $4 . I mean if your staying there already and paying a food amount of price at least wr would be able to get options specials or something. So we don't have to look for food outside or water or vending machines that are regular price! I don't like that they asked for my children names at check in!! No hotel has ever done that to me even took a copi o my marriage license.
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Karl Leibensperger on Google
★ ★ ★ ★ ★ Clean, comfortable except for the pillows (which were lumps of miscellaneous rocks), super friendly staff and reasonable pricing. We liked that we were close enough to walk through town and find a place to have a drink as well as a restaurant. We have more reservations coming up.
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fernandasupercat on Google
★ ★ ★ ★ ★ Service was above and beyond ! :) friendly staff.
Attended every special request with a smile and quickly
Clean and lovely ! :)
Great location.
Love the pool!
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Jessi Agu on Google
★ ★ ★ ★ ★ The pool was dirty one of the pool filters was missing and so it was jam packed with dirt and other materials. The pool had cigarette butt and dead small bugs . It also had a film to it like . The breakfast was good great choice. Margarita were very good so recommend. The room didn't have a refrigerator my boyfriend got the romántico package and they but fake flower and made towels swans. It would of had the wow factor if they use real rose petals . They also brought champagne and chocolate covered strawberries . Champagne was not the best
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