Hotel Marquis Reforma - 06500 Ciudad de México
4.6/5
★
based on 8 reviews
Contact Hotel Marquis Reforma
| Address : | Av. Paseo de la Reforma 465, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +9 |
| Website : | http://www.marquisreforma.com/default-es.html |
| Categories : |
Hotel
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| City : | CDMX |
| Description : | Upscale property with chic rooms & suites, plus a spa, open-air dining & a refined bar. |
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Neeta S on Google
★ ★ ★ ★ ★ For about ten years I have stayed at this hotel. Really friendly and professional staff, however, it is hard to see how everything is deteriorating, from the super old towels to the fact that 70% of the bathtubs are not working correctly, electric outlets, prices are still very high for the kind of care to their installations. The new bar is a plus however it should be free for guests of the hotel .
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Paul Grossinger on Google
★ ★ ★ ★ ★ They now charge $25 for a single two hour visit to the pool and spa which used to be part of the reservation. They did not advertise this change. Sadly a prepaid reservation if it was not I would cancel & I think this is very unfortunate misrepresentation to customers.
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Ken Riley on Google
★ ★ ★ ★ ★ Great location. That's it. Rooms desperately need remodeling. Room service menu is a joke--first you have to *find* the menu which means waiting for the TV screen to refresh (once you've been given the secret channel to find the QR codes), then you have to take your photo before the screen changes . . . and then only one of the restaurants listed offers room service and its fare isn't worthy of a small-town motel. Dirty glasses left in the hallway for a full day. People at front desk were courteous but not helpful. Net-net the Barceló is better. And the Barceló is awful.
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rajat saini on Google
★ ★ ★ ★ ★ I have just checked into the hotel. First time in my life I have seen a 5-star hotel that does not give complementary coffee/tea maker and charges for it. Not worth the price at all. Even a 50us$ hotel would offer so. Room and bathroom aren’t great too.
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Maria Milston on Google
★ ★ ★ ★ ★ Really enjoyed my stay here. Great value for money, fantastic location and every single staff member I encountered was extremely professional, friendly and accommodating. Highly recommend.
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Adam Stroth on Google
★ ★ ★ ★ ★ It was okay. The employees at the reception when we checked in could have been friendlier. Our room had maintenance issues. When asked for another room they tried to downgrade us to a smaller room.
Ultimately it was acceptable but no where near “5 stars”
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Sal Ramirez on Google
★ ★ ★ ★ ★ Loved my stay in Mexico City. We chose Hotel Marquis because of its location. It didn't disappoint. Hotel was very central and the areas were very safe. Chapultepec Park and the angel of independence were very close. We were able to walk to many areas and for those we couldn't, Ubers were always close. Hotel was very nice and clean. Staff was very friendly and welcoming. I'd definitely consider the hotel in my next visit. Thank you for everything.
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Abigail Blackburn on Google
★ ★ ★ ★ ★ While my husband and I had a very brief one night here, the staff of the Hotel Marquis wildly exceeded our expectations. Jose went above and beyond to accommodate our needs and the rest of the staff was just as polite and willing to make our stay memorable. The hotel itself is beautiful, clean and the food is wonderful for when you want to eat in. What really puts this hotel above and beyond the others is how absolutely welcome you’ll feel from the incredible staff.
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