Hotel Maya Turquesa - 77710 Playa del Carmen
3.6/5
★
based on 8 reviews
Contact Hotel Maya Turquesa
| Address : | Calle 8 norte lote 5 Entre calle 10 y calle 15, Centro, 77710 Playa del Carmen, Q.R., Mexico |
| Phone : | 📞 +9878 |
| Website : | http://www.nuevohotelmayaturquesa.com/ |
| Categories : |
Hotel
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| City : | Q.R. |
| Description : | Relaxed rooms & suites in a casual hotel by the beach offering a restaurant & an outdoor pool. |
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El Dog Mas on Google
★ ★ ★ ★ ★ Easily the worst customer service, the hotel is a completely crab, even after tell the team members is dirty and also many many comments tell the same thing.. obviously they don’t really care, short of staff or Short of mind, the Argentinians who manages that hotel I don’t really know what’s in their mind, they have no experience, no idea how to manage the hotel, they lie any how to get your money, completely wasted, do better much better more than better, such a thieves
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Alberto Ramirez on Google
★ ★ ★ ★ ★ FAR worse than advertised. Breakfast is just fruit and juice. Sheets are dirty. There's no furniture. The restroom that faces the hallway had the window broken and no curtains to get any privacy. And the lights flicker on and off rapidly. There should be a seizure warning in there.
The only upside is that it's in the center of downtown and near the beach.
MUCHO peor de lo que publican en la página.
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Frank W on Google
★ ★ ★ ★ ★ I have honestly never stayed anywhere so dirty. This was supposed to be a three night stop over for us in Playa del Carmen, but we left early - as soon as we could arrange accomodation elsewhere. The room had not been cleaned, the fixtures were unsafe and the windowsill in the bathroom was covered in old tissues, dirt and hair from other guests. The 'inclusive breakfast' was a small plate of fruit for each of us with tightly rationed coffee and toast (1 very small slice of toast and 1 very small cup each). This hotel would be resonably priced if it were actually a 3 star - sadly however, you would actually have to pay ME, a substantially large sum of money, to ever stay here again.
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Mehdi B. on Google
★ ★ ★ ★ ★ literally worst hotel ive ever been to. AC couldnt get the room colder than 26 degrees, and made a ridiculously loud crackling sound for the whole night. The room was extremely dirty and there was hair from other guests on the towels. When we told the reception the next morning, they admitted already knowing about all those issues and chose to dismiss us the night before. 0/10 avoid at all costs
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Bryan on Google
★ ★ ★ ★ ★ This might be one of the worst hotels I’ve ever stayed at, I could not recommend it less! We checked in to a room with faulty air conditioning unit and once it started working it made an awful noise throughout the night so we couldn’t sleep regardless. It seems as if the rooms weren’t cleaned at all and the bathrooms were absolutely disgusting. There’s is also no free parking contrary to what we were told.
Avoid at all costs I’m sure there’s better options
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Sam on Google
★ ★ ★ ★ ★ this hotel is absolute garbage. its right next to an outdoor nightclub that BLASTS music every night. absolute hell. customer service is garbage. rooms are disgusting… dirty and everything. never stay here.
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Alejandra Robertson on Google
★ ★ ★ ★ ★ Amazing location but the hotel is filthy.
Such a shame I’m leaving 2 stars because the employees were nice and respectful but our room was hideous. The housekeeping lady didn’t do a good job in the rooms.
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Fanny Herstig Tut on Google
★ ★ ★ ★ ★ Friendly people, conveniently located, very close to everything. Breakfast included (coffee, OJ, eggs and toast), can add any side orders for extra cost. Pool can be better kept. Rooms are comfortable and perfect for my family of 4.
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