Hotel Meson del Refugio - 36000 Guanajuato

Excellent service, friendly treatment and pleasant rooms and decoration, I would definitely stay there again

The truth is that the place is very beautiful, in terms of decoration, location and services I have no problem. But be careful if you make your reservation through an internet application, I went with friends on the weekend of the balloon festival, and although we had reserved a room of a certain price, when we arrived at the place they did not respect us and we ended up paying $ 1000 more of the price they had published. They take advantage of it because they know that on those dates it is difficult to find another place. In addition, the manager was very insistent that we give her a tip, as she assured that she had done us a favor by giving us a room (which I reiterate, we had already set aside in the Booking application in advance). And the worst thing is that we were not the only ones, many guests were asked to cancel their Booking reservation to be able to charge them in cash.

The attention at all times is warm and friendly. The lady at the reception very attentive and super friendly. His son, Quetzal, very attentive and with a great vocation to help us and make us feel comfortable. The rooms are clean and comfortable. The water is very good, always hot. The super beautiful terrace, the view, the lighting and the wind. And if you add to everything that the center is a few minutes away and the food stalls. I give it a 10. Everything super good. I will definitely come back to stay again.

The attention of the staff and especially the manager was very pleasant, from the moment of booking until after we left the hotel, she was always attentive to our needs. The terrace has a great view. The location is ideal.

From a simple call to make the reservation, for the arrival, during the stay, and even for the departure, excellent treatment. SUPER HAPPY We feel at home Super clean and beautiful place, very colonial. Thanks to all those beautiful people who were on the lookout at all times

Very nice and cozy hotel. There is no better location, since all the services that can be offered are a few steps away (Oxxo, supermarket, restaurants, taquerias, pharmacy, etc.) The treatment is quality from all the staff. You really feel like arriving at a relative's house. They are always willing to help and make your stay pleasant. I will definitely stay here again when I return to Guanajuato.

Excellent attention at all times from when you book until you leave the hotel, the very clean room and bathroom have a very cozy terrace. Without hesitation I would stay there again. Very good location. Thanks for your attention.