Hotel Meson San Sebastian - 72000 Puebla

I had no response to reserve. They do not answer the calls, more than two hours calling and they never answered

First night 6 pm good reception and there were no double rooms, they asked me to pay the second night why are they going to cut cash (according to), accommodated in a single?, second night they charged us the double room without changing the single why There was still no unoccupied and they did not clean the room ?, 9 AM on the second day there is no hot water, front desk states that in an hour we have, 11:30 it continues without hot water..?, front desk changes us to a room ground floor (they wanted to give us a dirty room and we refused until they cleaned it) and surprise there is no hot water (it does not come out) ?, I no longer know what to say to the poor man who is treating us, it is not his fault but what a bad experience, no I recommend nothing, cheap is expensive and I'm seeing international tourists claiming the same as us, hey if you are looking for a hotel room DON'T WASTE YOUR MONEY HERE, look somewhere else I had a bad experience with the hot water and the room as well. Puebla is better than this.

Spacious room, it is understood that it is a mansion with history, however, it smells very musty and stored, which tends to be unpleasant. Slag shower and sink knobs, need to give a better impression of cleanliness. Affordable price, you have to walk approximately three blocks to the center, isolated from noise, the Internet is slow but it works better than the TV (there is no cable), the open TV signal is lost a lot, if you went to the center and come back not so late the access door is already closed and you have to wait a long time for them to open, the staff are generally friendly.