Hotel México Plaza Querétaro - 76178 Santiago de Querétaro
4.4/5
★
based on 8 reviews
Contact Hotel México Plaza Querétaro
Address : | Demetrio Vallejo, 76178 Santiago de Querétaro, Qro., Mexico |
Phone : | 📞 +898 |
Website : | https://www.mexicoplazaqueretaro.com.mx/ |
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Hotel
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City : | Qro. |
Description : | Down-to-earth hotel in a shopping center, offering warm rooms & an informal restaurant. |
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Antonio Alcaraz Gonzalez on Google
★ ★ ★ ★ ★ Buena instalaciones, limpieza y vista desde el 6o piso.
Falta de controles y organización.
Fuimos varios hermanos con hijos mayores.
Un sobrino pago la reservación y le decían que no habían recibido el depósito
6 familiares llegaron a la una y no los dejaron pasar al lobby o restaurante sino hasta las 3:00 pm porque a esa hora es el check in.
Una hermana pidió dos camas y le dan con una cama.
A otro le dan una habitación ya ocupada.
PFF.
Al final todo se resolvió pero muestra una falta de capacitación, organización y conocimiento del hotel por parte de los s empleados.
Good facilities, cleanliness and view from the 6th floor.
Lack of controls and organization.
We were several brothers with older children.
A nephew paid the reservation and they told him that they had not received the deposit
6 family members arrived at one o'clock and were not allowed to enter the lobby or restaurant until 3:00 pm because check-in is at that time.
A sister asked for two beds and they give her one bed.
Another is given a room already occupied.
PFF.
In the end everything was resolved but it shows a lack of training, organization and knowledge of the hotel on the part of the employees.
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Luis Duran on Google
★ ★ ★ ★ ★ El lugar está muy bonito y la atención del personal es muy buena, no llega a la excelencia ya que se traban mucho con su sistema a la hora de dar las habitaciones, su desayuno continental no está tan aceptable , la ubicación está dentro de lo que uno busca , en general muy bien.
The place is very nice and the attention of the staff is very good, it does not reach excellence since they get stuck a lot with their system when it comes to giving the rooms, their continental breakfast is not so acceptable, the location is within what one searches, in general very well.
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Daniel Gallardo Escobedo on Google
★ ★ ★ ★ ★ Lo que más me gustó es que está al lado de una plaza pequeña, pero que tiene todo los servicios que uno puede ocupar, desde comida hasta un sobrina, y las habitaciones están muy amplias y cómodas al igual que cuentan con una buena porción de café para quieres gusten.
What I liked the most is that it is next to a small square, but that it has all the services that one can occupy, from food to a niece, and the rooms are very spacious and comfortable as well as a good portion of coffee for you want to like
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Toni Alcanfor on Google
★ ★ ★ ★ ★ Belleza de hotel, camas increíbles, café rico, decoración linda y agrable a la vista, eso es lo bueno; lo malo, solo por decir algo, hubo que pedir café a la recepción, recalco las camas que son deliciosas, igual y es porque solo llego a dormir, en fin, Alcanfor si se quedaría más tiempo.
Hotel beauty, incredible beds, delicious coffee, beautiful decoration and pleasing to the eye, that's the good thing; the bad thing, just to say something, we had to ask for coffee at the reception, I emphasize the beds that are delicious, anyway and it is because I only get to sleep, in short, Camphor if he would stay longer.
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Adela Alejandra Davila Aguilar on Google
★ ★ ★ ★ ★ 19 Marzo. Recién llegué a dormir, son las 23:50, llevo 10 llamadas a recepción y nadie responde. La colcha de una cama están llenas de labial, apenas llegamos hace 1 hora y media y nos entregaron el cuarto, es el 312. Obviamente, esto no me agrada.
2do día en el hotel 20 Marzo 23:18 horas, aún sigue la colcha sucia llena de labial, nadie vino a cambiarla... Adicional no pusieron papel del baño de sobra, es decir, el que tenemos es el de ayer y ya se acabó.
March 19. I just got to sleep, it's 11:50 p.m., I've had 10 calls to reception and no one answers. The bedspread of one bed is full of lipstick, we just arrived an hour and a half ago and they gave us the room, it's 312. Obviously, I don't like this.
2nd day at the hotel March 20, 11:18 p.m., the dirty bedspread is still full of lipstick, no one came to change it... In addition, they did not put extra toilet paper, that is, the one we have is yesterday's and I already know just.
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R. Elvia Z.L. on Google
★ ★ ★ ★ ★ El hotel está limpio y cómodo. Sin embargo hay cosas que aún deben mejorar.
Las habitaciones son poco ventiladas.
El desayuno incluido de los fines de semana solo es café, jugo y un pan tostado, el resto tiene costo extra y no avisan.
Nosotros salimos muy temprano del día sábado a dar la vuelta y pedimos por favor realizaran la limpieza de la habitación, y a las 20 hrs que regresamos no estaba lista, al igual que a otros huéspedes. La única solución que nos dieron fué darnos las toallas limpias y nada más.
Y para terminar a la mañana siguiente nos enteramos que no tienen planta de luz y nos dejaron sin luz ni agua por casi 2 hrs.
The hotel is clean and comfortable. However, there are things that still need to be improved.
The rooms are poorly ventilated.
The breakfast included on weekends is only coffee, juice and toast, the rest has an extra cost and they do not notify you.
We left very early on Saturday to turn around and ask them to please clean the room, and at 8:00 p.m. when we returned it was not ready, just like other guests. The only solution they gave us was to give us clean towels and nothing else.
And to finish the next morning we found out that they do not have a power plant and they left us without electricity or water for almost 2 hours.
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PACO CHAPA on Google
★ ★ ★ ★ ★ El Lunes amanecimos sin corriente eléctrica y sin agua pues el hidroneumático no funciona sin electricidad en recepción informaron que no cuentan con planta de luz.
El Gimnasio lo abren hasta las 8 AM.
El desayuno incluidos era café, pan tostado y fruta.
No hicieron la limpieza de la habitación ni tendieron la cama.
Quedamos invitados a no volver nunca a éste hotel
On Monday we woke up without electricity and without water because the hydropneumatic system does not work without electricity at the reception they informed that they do not have a power plant.
The Gym is open until 8 AM.
The included breakfast was coffee, toast and fruit.
They did not clean the room or make the bed.
We are invited to never return to this hotel
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Anuar Lezama Barquet on Google
★ ★ ★ ★ ★ Everything was good with the service, the facilities were conferable and clean, and the staff was friendly. Nevertheless, during our stay, a group of teenagers belonging to a basketball team arrived. These youngsters on Sunday morning were making a lot of noise and woke us up. My recommendation to the hotel's manager is to isolate this kind of guest to a different floor from the regular guests so everyone can enjoy their stay.
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