Hotel Novotel Monterrey Valle - 66269 San Pedro Garza García
4.4/5
★
based on 8 reviews
Contact Hotel Novotel Monterrey Valle
| Address : | Av Lázaro Cárdenas 3000, Valle Oriente, 66269 San Pedro Garza García, N.L., Mexico |
| Phone : | 📞 +888 |
| Website : | https://all.accor.com/lien_externe.svlt%3Fgoto%3Dfiche_hotel%26code_hotel%3D3551%26merchantid%3Dseo-maps-MX-3551%26sourceid%3Daw-cen%26utm_medium%3Dseo%2520maps%26utm_source%3Dgoogle%2520Maps%26utm_campaign%3Dseo%2520maps |
| Categories : |
Restaurant
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Hotel
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| City : | N.L. |
| Description : | Modern hotel with a buffet restaurant, a bar & an outdoor pool, plus a play area & a gym. |
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Raya Family on Google
★ ★ ★ ★ ★ Our experience at Novetel was just good. We were in Monterrey for a wedding and had a large group of family and friends that stayed as well. The service at the restaurant and bar was really slow. It seemed like the were understaffed and took a long time to get your food or get waited for a drink. We put in a complaint about my sisters room being hot and they sent a maintenence person to the room who checked the temperature and said he would return with his tools. He never returned and the room stayed warm and problem was never fixed. Very disappointing experience altogether. Also, the cleaning person came in the room before knocking on the door.
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Mariana Tejada on Google
★ ★ ★ ★ ★ You can make any kind of event here for a very good price. Novotel has good service and food. I have no complaints. I fact, my family has done quite a lot of events in this place, from family breakfast to XV events. This place is perfect for business reunions as well. There's also a pool and playground area which kids love. It's an adequate place for pretty much anything.
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Esteban Jacques Moreno on Google
★ ★ ★ ★ ★ The service and staff at Novotel is always great. Way above what you should expect from a hotel from this category. In my point of view there is only one small glitch not to give them a full five star rating; the location has been open for more than 20 years. This shows in the small details such as bathroom fixtures and other furnishings which need to be upgraded. All in all a big bang for the buck!!
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Patricia Frias on Google
★ ★ ★ ★ ★ Good and clean in the inside. They follow Covid regulations. Windows from room are pretty dirty. You can not see well outside ?.
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Marta GonzalezLloret on Google
★ ★ ★ ★ ★ The staff at the hotel was extremely friendly and solved all issues that came up during my stay there. The rooms are very large and comfortable but my sheets were so old that had holds in them and the towels were very old and always had stains on them. Although a sign invited guests to save water by hanging the towels, every time I did, the towels were changed for new ones regardless. The area is convenient but it is very hard to walk anywhere from there. Their bar and lobby are are very nice and comfortable.
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Eliza Marti on Google
★ ★ ★ ★ ★ Loving my stay ,very polite and welcoming staff. I am from Houston and bought meat from San Juan which is the best meat and I recommend. The hotel put it up in their refrigerator for me. They gave me a ticket number and will pick up when iam leaving. Loving my stay. Room service, bar downstairs you don't have to leave the hotel if you don't want to.
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Roberto B. on Google
★ ★ ★ ★ ★ It was a brief time, only for rest one night, but the time there was so calm and relaxing, in a few words, a good stay.
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Marco C. on Google
★ ★ ★ ★ ★ Had a nice stay, the food was good and it was really pleasant to spend few days with my son, he had a lot o fun
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