Hotel Plaza del Arco - 64000 Monterrey

It was nice an cosy, i really like the place

Very good service and all in that place is great

The place is lovely, it brings you good instalations and good service

there was just a string of water in the shower and no coffee at breakfast cause they ran out . no fruit or toasted bread ..

Clean with efficient staff. Nice breakfast. Will stay there again.

Very central location... Walking distance to everywhere... Stores, tacos (food) stands... Just order 2 tacos n try different places... N many gentleman entertainment... Literally...

Elevator was out of service. Rooms has a really bad smell. We where moved to another room and it also had a bad smell. The beds are hard as a rock.

Very rude, NO WIFI, ELEVATOR IS out of ORDER, was charged for a 3rd person to stay in a double room but could not receive a 3rd towel. There are no fridges, or microwaves, or 3 room sweet like i paid for. They said they didn't receive my reservation at first, and then I was told I purchased wrong room, and come to find out they were right, but when i looked at the room i was asking for it only had 1 bed not 2. SO, not even possible if possible. Then breakfast.... It is advertised to be 14 pesos per person. I enjoyed the food. it was good. not much but it is only 14 pesos, right. NO!!!! or WHO knows. I Guess it depends on who you ask and if the person is honest or not. I watched 3 other tables come sit down to eat and leave. NO CHARGE. Before i Returned to the room, I asked the front door man where do i pay. He said i can pay him. I asked how much and he said, 25 pesos, I questioned him, and ask what about 14. He shrugged his shoulders and said 20. I know 6 pesos isn't alot. I'm mostly aggravated with the staffs dishonesty. ALSO every morning, you will receive a call at 8 am asking if you are going to be checking out. CHECK OUT IS AT 12 NOON. WHY!!!!! IF YOU ARE A TOURIST BEWARE!!!!!!! THE STAFF WILL TRY TO TAKE ADVANTAGE OF YOU!!!!! I SEEN AND EXPERIENCED IT MYSELF!!!!!!!