Hotel Plaza Ejecutivo - 47600 Tepatitlán de Morelos

Awesome

Excellent

Extra clean. Good service, unxpesive.

Great place to rest, clean and excellent staff

Nice hotel and not expensive. Recomended!

Nice and clean

My family booked 5 rooms in January for April to attend Tepabril. Due to COVID-19 the fiestas in Tepa were canceled this year. We called the hotel to cancel our reservations and they refused to credit our account. They only agreed to re-schedule our stay, which we don't want to do, especially since there is a stay at home order in Mexico and COVID-19 cases are rising. This hotel does not offer refunds, but during this unprecedented time, we expect exception to that rule. All other hotels are making exceptions. As it is, during the month of April due to the fiestas this hotel charges double their normal rate. Customer Service is horrible! They lost all our future business and we will spread the word. Mi familia reservo 5 cuartos para atender Tepabril pero por razones del COVID-19 se cancelaron las fiestas. Llamamos para cancelar los cuartos y no nos quieren devolver nuestro dinero solamente que cambiemos la fecha. No queremos hacer eso porque ahora nadie puede salir de case y los casos de COVID-19 han subido mucho en Mexico. Deben de reconocero que este tiempo es sin precedentes y deben de hacer excepciones a sus reglas durante este tiempo especialmente porque cobran doble durante el mes de abril para las fiestas. Perdieron nuestro futuro negocio y vamos a correr la voz.

Exceptional service at hotel eve time was very friendly and very nice room accommodations but just one little detail they charge you extra for. The air conditioner when it should be included in the room I’m like.. what is this’ll about ? No sense! But anyway The hotel was in perfect conditions The rooms at night are very Cousy, and well we did not eat in the restaurant but they did have an extensive menu! Enjoy they stay and enjoyed the room Thanks ?