Hotel Real de Don Juan - 63000 Tepic

4.6/5 based on 8 reviews

Contact Hotel Real de Don Juan

Address :

Av México Nte s/n, Centro, 63000 Tepic, Nay., Mexico

Phone : 📞 +888
Categories :
City : Nay.

Av México Nte s/n, Centro, 63000 Tepic, Nay., Mexico
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Brenda Mosqueda on Google

Great view of the historic center but not so great customer service . Our safe got locked and no one could open it , we missed our tour because of this issue , hotel had to call someone to literally break in to the safe . They charge you $30mexican pesos for each extra towel, which is okay I get it BUT they gave us ripped towels .
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Cesar Duran on Google

Pros: Great location in the downtown area Great restaurant food and service Awesome rooftop sky/city views room cleaning crew does a great job Cons: front desk service was not always the friendliest room ID cards kept deactivating 2-3 times a day. When we asked for them to be re-activated they seemed bothered by the request. hotel room items were not replaced such as: toilet paper, towels, etc pool upstairs is extremely cold and no one gets in it, it does not have a heater nor gets warmer. The hot tub is unusable - it's quite dirty
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Rachel Limbert on Google

We ended up staying for 2 nights - we thought the rates were very reasonable for a lovely room. The bed was huge, soft and luxurious. The bathroom area was also very nice. We had a 3rd floor balcony overlooking the square below. The Wi-Fi is pretty good. The restaurant is also lovely - the waiting staff are very attentive and friendly & the salsa, which is made fresh in front of you to your specification, was really delicious! The only downside was that the rooftop area was not open - I think it is being renovated - as I would have loved to go in the pool up there. The room would be even better if it had a small fridge but no big deal as room service brought us an ice bucket up :)
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Wilfred Mckenzie on Google

We we ate some dinner and have a virgin drink and it was delicious and we enjoyed ourselves very much the atmosphere was very beautiful outside fresh when you look out the window and we'll go back
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Ashley Nee on Google

The rooms are nice and roomy and the beds big and soft. The front desk staff was friendly and very helpful. My ranking is for the restaurant staff. While some waiters are great and very attentive others are borderline rude while one shift supervisor was extremely rude when I called asking for an invoice they had forget to send. He continually talked over me and interrupted. Based on the hassle of having to deal with him I'll be staying at the Fray Junipero Serra the next time I'm in town.
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Anna Laurita on Google

Lovely property and staff but really in disrepair! Bedroom door didn’t lock when we left so we locked valuables in car . Aircon set at 81 and couldn’t be moved. Opened window instead. Rooftop wading pooll is really dirty and rooftop lounge not in operation. Elevator not eorking so we had to use the stairs?. Ok so the good, location is great - in the middle of it all. Gym is decent. Lounge downstairs is great and staff are friendly. Nice colonial feel to the hotel. Safe parking garage.
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Chris Johnson on Google

Room was lovely with a Juliet balcony. True old world feel. Restaurant had wonderful service, great food and reasonable prices. As a US citizen this was a highlight on our trip, and a big bargain too.
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John Hill on Google

Loved this place! Great service and just elegant beauty all around. The balcony view was superb! (see photos) This was very affordable excellence. I know Tepic isn't a tourist destination, but if you find yourself there for any reason you should definitely check this place out.

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