Hotel Santa Rosa: Grupo Santa Rosa - 72760 Cholula
4.1/5
★
based on 8 reviews
Contact Hotel Santa Rosa: Grupo Santa Rosa
| Address : | Portal Guerrero 5, Centro, 72760 Cholula, Pue., Mexico |
| Phone : | 📞 +7 |
| Website : | https://hotelsantarosacholula.negocio.site/ |
| Categories : | |
| City : | Pue. |
| Description : | Simply furnished rooms & suites in a down-to-earth hotel offering a cozy restaurant & a bar. |
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Gabriela Vica on Google
★ ★ ★ ★ ★ Carisimo para lo que es, habitación con baño que se le salía el agua hasta el pasillo del hotel, habitacio es sencillas divididas con tabla roca se escuchan todos los ruidos, estacionamiento lejos.
 Very expensive for what it is, a room with a bathroom that leaked water into the hotel corridor, single rooms divided with drywall, all noises are heard, parking far away.
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Michelle Aurora Sánchez Soto on Google
★ ★ ★ ★ ★ Pésimo servicio, el hotel en abandono total, nada serviciales, no tienen cobijas extras en época de frío y las habitaciones son bastante frías, no tienen ventilación, no hay pañuelos desechables, el papel de baño que dan es del más económico y no rinde nada, no hay quien te atienda después de las 9 de la noche, no tienen teléfono en los cuartos, no hay agua caliente. No tiene estacionamiento cerca, está como a 2 o 3 cuadras, por lo tanto el estar llevando o dejando maletas es todo un show. Nada recomendable!!
Terrible service, the hotel in total abandonment, not at all helpful, they do not have extra blankets in cold weather and the rooms are quite cold, they do not have ventilation, there are no disposable tissues, the toilet paper they give is the most economical and does not yield anything There is no one to attend to you after 9 at night, they do not have a telephone in the rooms, there is no hot water. It does not have parking nearby, it is like 2 or 3 blocks, therefore carrying or leaving suitcases is quite a show. Nothing recommended !!
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Luis Fernando Martínez Gómez on Google
★ ★ ★ ★ ★ No me hospedé en el hotel, sólo comí en el restaurante. Muy lento el servicio. El tiempo que tardaron entre que pedimos y nos trajeron los alimentos fue de 20 minutos aproximadamente. Se los tuvimos que recordar un par de veces. Pedí más café porque me lo habían traído frío y volvieron a tardar mucho tiempo. Pregunté qué pasaba y les recordé que tampoco nos habían traído los jugos. Me respondieron que tenían mucha gente y la cafetera se les había descompuesto, por lo que me lo trajeron hirviendo y calentado en la estufa. El platillo que pedí traía una variedad de antojitos típicos que estaban ricos, pero todo lo demás bastante mal desde mi punto de vista.
I didn't stay at the hotel, I just ate at the restaurant. Very slow service. The time it took between us ordering and the food being brought to us was approximately 20 minutes. We had to remind them a couple of times. I asked for more coffee because it had been brought to me cold and it took a long time again. I asked what was going on and reminded them that they hadn't brought us the juices either. They told me that they had a lot of people and the coffee pot had broken down, so they brought it to me boiling and heated on the stove. The dish I ordered had a variety of typical appetizers that were delicious, but everything else was pretty bad from my point of view.
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Yasmani Miranda on Google
★ ★ ★ ★ ★ X-son
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oscar arias on Google
★ ★ ★ ★ ★ Genial
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Anuar de la Torre Hdz on Google
★ ★ ★ ★ ★ Not bad
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Ginette Barrios on Google
★ ★ ★ ★ ★ Lovely place to stay with family
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Daniel Garcia on Google
★ ★ ★ ★ ★ Excellent service, clean rooms and safe
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