Hotel Tropicana - 48380 Puerto Vallarta
4.1/5
★
based on 8 reviews
Contact Hotel Tropicana
| Address : | Amapas 214, Zona Romántica, PlayaLos Muertos, 48380 Puerto Vallarta, Jal., Mexico |
| Phone : | 📞 +99 |
| Website : | http://www.tropicanavallarta.com/ |
| Categories : |
Hotel
,
|
| City : | Jal. |
| Description : | Simple rooms & suites in a laid-back lodging with a private beach, an outdoor pool & a restaurant. |
|
D
|
Deborah Metzener on Google
★ ★ ★ ★ ★ This is our second home. The people are amazing and what brings my husband, sister, brother- inlaw, and myself back every year. So many people to thank for our stay but a big thank you to Noemi, Manuel, Jesus, Marco, Umberto, Sebastian, and many, many others. The day before leaving for home, we had the pleasure speaking with the front desk manager (I have forgotten this gentleman's name). Making sure our stay was what we expected.
If you are looking to having a amazing place to stay with wonderful staff, this is the place to be.
We will be back next year!
|
|
L
|
Linda Hicks on Google
★ ★ ★ ★ ★ Stay was good, location is excellent if you want to be in romantic zone. Nice beach and good overall service, however the room was disgusting. I was only there 4 days after being in Mexico for 2 months so I really didn't want to complain and I didn't. Room was old not very clean and the bathroom reminded me of an old hospital bathroom. I would not stay again. RUN
|
|
V
|
Verified Hotel Guest on Google
★ ★ ★ ★ ★ Positive: Loved the location right on the beach and next to the downtown area where lots of entertainment and good restaurants are located. Had a nice room on the 6th floor overlooking the beach and pool! Room was nice and clean and had a comfortable King bed Negative: No coffee in room or in the lobby you must either buy in the restaurant on site or go down a block to cafe. Also no microwave or fridge in our room but that is not that big of deal.
|
|
M
|
Maddison Zimmerman on Google
★ ★ ★ ★ ★ You get what you pay for! It gets the job done for a weeks stay. Good location, cheaper drinks, and nice staff. Rooms were pretty noisy. There is also no wifi in the rooms which can be a inconvenience, not sure why that don’t offer that. Pretty much anything you need is in walking distance. Beach is beautiful, lots of vendors. They do not offer covid testing, but they were able to refer us to a great place that got our results back quick. Overall I had a good experience.
|
|
H
|
Haley Thompson on Google
★ ★ ★ ★ ★ My husband and I stayed for one night and it was just what we needed before leaving for the airport the next day. The prices were very good especially for the food. However, the mattresses are VERY uncomfortable. I think I would have had better luck sleeping on the beach. But the staff was incredible, helpful and kind. Be advised check in/check out can take a long time. I think my husband and I had to wait at least an hour in the check in line
|
|
K
|
Kerri Cameron on Google
★ ★ ★ ★ ★ We were first time guests at the Hotel Tropicana this March and thoroughly enjoyed our stay. We will certainly be returning next year. The staff were wonderful and we would particularly like to single out one of their Front Desk Managers - Noemi. From check-in to departure, our satisfaction was clearly her paramount concern. Noemi was welcoming, kind and very patient, very responsive regarding any special requests that we had. Further, we say that she is a leading example of the Tropicana’s customer service standards, emblematic of the attitude that we encountered generally from ALL the staff at the hotel. Sincere thanks to Noemi and her colleagues. We look forward to next year!
|
|
A
|
Anna McNinch on Google
★ ★ ★ ★ ★ I’ve stayed at Tropicana 3-4 times every stay has been awesome, location is prime right in old town. The beach is fabulous, great waves, always exciting, the beach vendors are pretty good a lot of familiar faces. The pool is nice, the rooms aren’t too fancy but are always very clean, comfortable and amazing views. The biggest reason I go back to this hotel is how amazing the staff is there. Always so friendly so personable, the front desk receptionist Noemi is fantastic! She is so helpful, lovely, and makes you feel like a vip. I was there recently and Noemi and all the staff were absolutely outstanding. Will definitely go back and stay there
|
|
O
|
O on Google
★ ★ ★ ★ ★ Had a nice time staying at Hotel Tropicana.
Always stay there. The staff is very nice, The lady that helped us checkin was so nice, she works on the left side of counter I think her name is Naomi.
Very nice lady, great customer service, set us up nicely. Try to get a supreme room or above. The price is right for a great location. I would say this hotel is like a Motel 6 or maybe a step above. The standard room not so good; I got that the last time I stayed there. As everyone says on here checking in is slow, so patience is needed.
When the pandemic hit, and border was closed Tropicana gave us a refund two years ago. I totally appreciated they understood, and granted it. I give it 3 star rating only because it’s not a 4 or 5 star hotel, but staff is nice, and our room was perfect with a nice balcony right in front great location on the beach.
|
Write some of your reviews for the company Hotel Tropicana
Your reviews will be very helpful to other customers in finding and evaluating information
Recommend a place for you
