HOTEL URBAN - 97000 Mérida

Name: HOTEL URBAN - 97000 Mérida
Address: C. 62 470, Parque Santa Lucia, Centro, 97000 Mérida, Yuc., Mexico, Yuc.

4.1/5 ★ based on 8 reviews

Contact HOTEL URBAN

Address :	C. 62 470, Parque Santa Lucia, Centro, 97000 Mérida, Yuc., Mexico
Phone :	📞 +999988
Website :	https://www.hotelurbanmerida.com/
Categories :	Hotel ,
City :	Yuc.
Description :	Informal hotel offering understated quarters, plus a rooftop plunge pool with city views.

Best Hotel in Mexico

E	Ebru on Google ★ ★ ★ ★ ★ Hotel is not clean, the finition are terrible. Personal very unfriendly and not profesionnal. When there is a problem, nobody take the responsabilities or help you. Hotel is noisy, impossible to sleep. Avoid this hotel ! When I was on the terasse, I observed the personnal and they don't change the bed sheeet between different client !
S	Sarah Tapia on Google ★ ★ ★ ★ ★ Very friendly staff, rooms have a modernized decor, and the beds were SO comfortable! I definitely recommend this place, whether it's just a place to crash (like me) or an entire vacation!
C	Christoph Kastner on Google ★ ★ ★ ★ ★ The hotel is located in downtown Merida. Parking nearby is a plus. As the streets in the city center are mostly cobblestone and buses are veeery old, it can get very noisy during nighttime. The rooms have poor and old windows, that‘s why you should try to avoid getting a room with a street-sided window. Unfortunately, we had to discuss a lot with staff to get a premium room (the one we actually booked upfront) - with no results whatsoever.
s	sandro bortot on Google ★ ★ ★ ★ ★ The hotel is really well located, I spent two nights there and I could go for a walk (and a marquesita or and ice cream) late without problems. It's connected to a parking nearby so you can go there by car, the receptionist were kind and helpful but... The hotel really need to improve their windows because the road in front is really noisy and you will hear anything that drives by (especially the loud old bus). We changed in the inner court and still the noise was an issue.
J	J van H on Google ★ ★ ★ ★ ★ Terace was nice. Bed was comfortable. We first had a room with jacuzzi but that was flood. Then we we're offered an other room for full price. I got some discount after I asked for a lower price. The hotel is pretty central in the city. No noise complaint.
ל	ל ח on Google ★ ★ ★ ★ ★ Not at all clean. Other people's hair in the moldy smelling bathroom, and in my bed sheets. Glad I only stayed one night, honestly felt gross staying here. Of the 3 lights in the room only 1 worked, of the 2 in the bathroom only 1 worked. Close to el centro and good restaurants. But moldy dirty, uncleaned or sanitized rooms with unchanged sheets is dangerous, especially during Covid.
D	D F on Google ★ ★ ★ ★ ★ Rooms are clean but could use updating. Every member of the staff was great, very accommodating and nice to deal with.
T	Thaomy on Google ★ ★ ★ ★ ★ Nice place to stay in Merida. Location was perfect. We checked in way early and it wasn’t a problem. Evenings were quiet, we did not expect this since it was in the middle of the centre. The tv had Netflix and Amazon prime! Parking was across the hotel, we parked for slightly more than 24 hours and we paid about 70 pesos.