Hotel y Bungalows Acuario - 70934 Puerto Escondido

I stayed here for 22 days in February. Note that the hotel is under new management and they are working on many improvements and updates, so some comments from previous years may be outdated/no longer applicable. Pluses = Staff were wonderful...friendly, polite, helpful, always hardworking. Location great...right on center of main strip in town surrounded by many restaurants and shops with an OXXO (corner store) right next door and and ATM (Santandor Bank) just a few minute walk away). Pool was refreshing and clean, hotel was kept spotless with daily room cleaning. I stayed in room 35 (2nd floor poolside) which was good for noise reduction due to it's location a bit away from the street where you will most likely hear music from the nearby bars at night, not so much where I was). The room had a singe and a double bed both of which were comfortable. Had a small fridge, new flatscreen TV, AC and a ceiling fan. Water in the shower was hot (sometimes had to wait a minute or two but it always got very hot). Room was overall basic/simple, but did the trick. No issues with bugs/insects as is often the case in the south. The beach is directly across the street and the hotel has a beachside restaurant with loungers and umbrellas free for hotel guests to use; the food was delicious and reasonably priced. Discount given for extended stays (I believe for more than 2 weeks), ask at check-in. Negatives = Central location also meant some late night noise from the surrounding restaurants/bars depending on your room location (out front = more noise). Wifi not working great from my room (but as indicated above, improvements are being worked on and this is one thing the manager is getting upgraded very soon!). My room had brick walls and so was not very soundproof. Overall, a great stay, I plan to go back again and would recommend to others. Mucha gracias to all the wonderful staff and to the manager Leak, looking forward to seeing you again next February!

It is just adequate, but it was clean and well run. Rooms were a little dark and one can very easily hear ones neighbour showering, or someone talking outside your door, or kids playing in the pool, so bring earplugs! Nice pool and waterfalls. Excellent maid service!

We stay for two night yes it's convenient. Yes it was really inexpensive but it felt like management was trying to get rid of us to find. They were trying to free our room and get more money for spring break. Plus at night it loud with music from the bars.

Don't stay here....we spent 500 bucks on the romantic bungalow sweet ...no elevator that they said they had...the hot tub did not work..... They said that the beach club across the street was included in the price and it was not..... Complete and total ripoff don't trust them and don't stay there

Very friendly staff and the most accommodating people ever! Not the newest place on the street but still awesome with tons of

The staff were incredibly lovely and accommodating - I had an unfortunate incident where my bag was stolen on the beach but the hotel helped me sort everything out and get an emergency passport. Thank you to the whole team!

Rarely I had a so bad experience in a hotel. I can only save the receptionist and people working there but anything else was bad. They gave me a ro different than the one I booked and this room had no windows, no towel, full of mosquitos as the nets were broken so couldn't sleep one of the two nights. No hot water and for a room which should be priced 10 dollars I have paid around 60. Don't book through booking.com or Airbnb before to check which room and also the room itself as I don't think the other are much better!

Horrible experience. We booked two bedrooms, got only one. Room is also dirty and it smells bad. Wifi is almost useless and nobody speaks English. Beds are terrible and the music from the clubs makes it hard to sleep. Also: only cold showers. I get that it's just 2 stars, but this is still unacceptable.