Hotel Zihua Caracol - 40894 Zihuatanejo

3.9/5 based on 8 reviews

Contact Hotel Zihua Caracol

Address :

C. Adelita Sn, Playa la Madera, 40894 Zihuatanejo, Gro., Mexico

Phone : 📞 +799
Website : https://www.facebook.com/HotelZihuaCaracol
Categories :
City : Gro.
Description : Modest rooms & suites in a casual property featuring an outdoor pool & an eatery with ocean views.

C. Adelita Sn, Playa la Madera, 40894 Zihuatanejo, Gro., Mexico
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Cara Griswold on Google

The staff went above and beyond to ensure I was comfortable for my stay.
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Ron Graham on Google

Great place to stay. Friendly staff. Clean rooms. Nice pool. Great location.
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joel rodriguez on Google

I'm in love, it's amazing all, you can find the best rooms and a nice price, the service you Will love, AND the location it's very good
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Lori Jena on Google

VERY POOR MANAGEMENT AND SERVICE!!! They do NOT make you feel welcome, and it's obvious that all they want is your money! They change the terms as they see fit, and in the end the place isn't that great anyway. I give them a 0 for service and overall quality. They should be ashamed at their lack of professionalism.
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Christopher Nelson on Google

Inexpensive, close to the beach, older, "rustic". Those looking for a modern resort should be in another area of Zihuatanejo or over in Acapulco. Everything around the hotel was old but clean. Everything that we used worked though many things showed the usual mismatches of Mexican maintenance and upgrades. Standards of excellence are different than the US. Towel standards are strict and limited as listed in some other reviews. Beds are very hard, but many in Mexico do this deliberately believing firm mattresses to be more healthy.
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Lorraine Castañares on Google

This hotel caters to large Mexican families. If you have a problem, you are expected to figure it out on your own. No towels? Wait for two hours; better still: bring your own. Costumer service is poor. Breakfast was plentiful, rooms were clean. Pray that you don't get noisy neighbors. There are better options right around the corner.
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simon renshaw on Google

A/C not functioning, no hot water, prison quality linens, prison quality food, hard beds. They should have paid me to stay there. Don't make my mistake!
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Jody Phuong Nguyen on Google

Great hotel at reasonable price. We only stayed for a night but it met our expectations, clean big room, nice pool to lounge in, great location, delicious free breakfast, friendly and helpful staff. Room decor taste could use some upgrade.

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