HSBC - 06100 Ciudad de México
1.8/5
★
based on 8 reviews
Contact HSBC
| Address : | Av Nuevo León 153 PB, Hipódromo Condesa, Cuauhtémoc, 06100 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +77 |
| Website : | https://www.hsbc.com.mx/contacto/directorio-de-sucursales/77-nuevo-leon/ |
| Categories : |
Bank
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| City : | CDMX |
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Andrés Oliveros on Google
★ ★ ★ ★ ★ Terrible servicio. Cero interés, empatía, agilidad.
 Terrible service. Zero interest, empathy, agility.
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Felipe Escalante Hurtado on Google
★ ★ ★ ★ ★ Nunca tienen personal y lento, horrible servicio
They never have staff and slow, horrible service
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Jan Gon on Google
★ ★ ★ ★ ★ En que momento un banco dejó de darle atención a sus clientes con un gerente al frente, como una institución seria. En este banco son lentos de una manera descarada alargando los tiempos para atender la menos cantidad posible de gente, teclean con una weba, se levantan platican entre ellos. Fatal
At what time a bank stopped giving attention to its customers with a manager at the front, as a serious institution. In this bank they are slow of a shameless way extending the times to take care of the less possible quantity of people, they type with a weba, they get up to talk among themselves. Fatal
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Arturo Huitzil Hinojosa on Google
★ ★ ★ ★ ★ Estoy viendo que el problema con los cajeros automáticos ya tiene más de 1 semana que no es resuelto. El problema es cuando pasas a caja y te dicen que tienen que tomarte las huellas. ¿POOOOOOOR? En ninguna sucursal del HSBC me han pedido huellas al solicitar retiro en ventanilla. Con la pura INE tienen que darte tu dinero. Muy mal servicio. Vayan a la sucursal de WTC o de Division del Norte y Luz Saviñon, ahí sí te atienden bien.
I am seeing that the problem with the ATMs has already been more than 1 week that it is not solved. The problem is when you go to checkout and they tell you that they have to fingerprint you. POOOOOOOR? At no HSBC branch have I been asked for fingerprints when requesting cash pickup. With the pure INE they have to give you your money. Very bad service. Go to the WTC or Division del Norte and Luz Saviñon branch, they do take good care of you there.
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alan grostieta on Google
★ ★ ★ ★ ★ Entre su mal trato y su actitud déspota no se hacen una, extra del mal servicio NO TIENEN CAJEROS AUTOMÁTICOS, mal servicio en todas formas, usen otro banco por favor pero no los de zona rosa por que tampoco sirven ???
Between their bad treatment and their despotic attitude they do not become one, extra bad service THEY DO NOT HAVE ATMS, bad service in any case, use another bank please but not those in the pink zone because they do not work either ???
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Javier Magaldi on Google
★ ★ ★ ★ ★ Decir que el servicio es pésimo es decir poco. Es lo peor que puede existir en "servicio financiero".
Según el gerente: por temas de contingencia no pueden tener más personas cubriendo la línea de cajas. Mayormente siempre hay una persona en línea de caja, que trabaja super lento.
Los cajeros automáticos últimamente no funcionan y cuando supuestamente funcionan no dan dinero.
Hacen obras de mantenimiento con la sucursal abierta, uno debe estar esquivando escaleras o cables.
Y por ultimo muchas terminales de muchos locales no permiten el cobro con tarjetas HSBC, esto sin mencionar el inconveniente de los últimos días donde de plano HSBC salió a pedir disculpas por fallas.
Pésimo servicio para reposición de plásticos....
En fin.
To say that the service is lousy is an understatement. It is the worst thing that can exist in "financial service".
According to the manager: due to contingency issues, they cannot have more people covering the checkout line. Mostly there is always a person in line at the checkout, who works super slow.
The ATMs lately do not work and when they supposedly work they do not give money.
They do maintenance work with the branch open, one must be dodging ladders or cables.
And finally, many terminals in many stores do not allow charging with HSBC cards, not to mention the inconvenience of the last few days where HSBC came out to apologize for failures.
Terrible service for replacement of plastics ....
Anyway.
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Daniel T on Google
★ ★ ★ ★ ★ Took out $1,500 and the atm gave me $1,200. Don’t use it.
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Chester Rutkowski on Google
★ ★ ★ ★ ★ Worst service ever. They have 4 people sitting at their desks and only one is helping a client. One of the ladies at the window is so rude and unhelpful. There is no one guiding people who are outside so it's up to clients to direct each other to the ATM or window or desks. Absolutely pathetic!
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