HSBC - 07300 Ciudad de México
2.6/5
★
based on 8 reviews
Contact HSBC
| Address : | Av Instituto Politécnico Nacional 1728, Lindavista, Gustavo A. Madero, 07300 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +8 |
| Website : | https://www.hsbc.com.mx/ |
| Categories : | |
| City : | CDMX |
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ISRAEL El POLLO on Google
★ ★ ★ ★ ★ Pésimo las personas de ventanilla tardan muchisimo en atender aunq tengan poca gente tardan mucho en atender !!
Ni se diga de los ejecutivos, tardan mucho.
 Terrible window people take a long time to attend even if they have few people, they take a long time to attend!
Not to mention the executives, they take a long time.
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Abi RG on Google
★ ★ ★ ★ ★ Tuve en problema con mi banca en línea, fui a una sucursal y el ejecutivo me dijo que todo era con banca en línea telefónica hable y por una pregunta de cuando fimre mi contrato (hace como 5 años) que no me acorde, me hacen venir a sucursal y me dicen que hoy es hasta las 3 pm. Llego corriendo a las 1:55 y que no me va a poder atender, solo van a atender a los que estan adentro que llegaron antes de las 2
I had a problem with my online banking, I went to a branch and the executive told me that everything was with telephone online banking, I spoke and for a question about when I signed my contract (about 5 years ago) that I did not remember, they made me come to branch and they tell me that today is until 3 pm. I arrive running at 1:55 and that they will not be able to attend to me, they will only attend those who are inside who arrived before 2
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Miguel Del Salvador on Google
★ ★ ★ ★ ★ Últimamente encuentro un poco de más orden aunque los cajeros sigan siendo limitados para la atención en ventanilla. Los cajeros automáticos cada vez fallan menos
Lately I find a bit more order although the ATMs are still limited for service at the counter. ATMs are failing less and less
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María Guadalupe Rosales Reyes on Google
★ ★ ★ ★ ★ El día viernes 23 de julio del 2021 acudí a recoger una tarjeta de crédito Zero y la ejecutiva tardó mucho en atender y cuando atendió se dedicó a chatear y a hablar por teléfono sin prestarme atención alguna. En fin, me dió la tarjeta diciendo que posteriormente me llegaría un correo de activación y resulta que no llegó nada, acudí a otra sucursal para activarla y resulta que ni siquiera está llena la solicitud y que tenía que regresar a la sucursal Politécnico. Prefiero perder la tarjeta a volver a acudir ahí. Pésimo, no, nefasto servicio.
On Friday, July 23, 2021, I went to pick up a Zero credit card and the executive took a long time to attend and when she answered she dedicated herself to chatting and talking on the phone without paying me any attention. Anyway, he gave me the card saying that later I would receive an activation email and it turns out that nothing came, I went to another branch to activate it and it turns out that the application is not even filled out and that I had to return to the Polytechnic branch. I'd rather lose the card than go there again. Terrible, no, terrible service.
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Fermin Antonio Ojeda Reyes on Google
★ ★ ★ ★ ★ Excelente atención, aunque a veces tengan poco personal y te intenten vender tarjetas.
Excellent attention, although sometimes they have few staff and they try to sell you cards.
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César Rangel on Google
★ ★ ★ ★ ★ Estoy modificando está opinión ya que el personal de la sucursal fue bastante atento con nuestra solicitud. Sin embargo, el banco dedica muy pocas personas, lo que les hace saturarse y no poder atender eficientemente. Bien el personal, mal la empresa.
I am modifying this opinion as the branch staff was quite attentive to our request. However, the bank dedicates very few people, which makes them saturated and unable to serve efficiently. Good staff, bad company.
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Roberto Olguin on Google
★ ★ ★ ★ ★ He tenido malos ratos en esa sucursal, tardan demasiado en atender, no me han resuelto nada, no contentan su teléfono. Quedan en llamarte y no lo hacen, ojalá y sea la única sucursal así en este banco.
I've had bad times at that branch, they take too long to attend, they haven't solved anything for me, they don't keep their phone number happy. They agree to call you and they don't, hopefully it's the only branch like this in this bank.
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Wesley Yates on Google
★ ★ ★ ★ ★ It was a Saturday and the guy working did his very best to sort out a huge admin mess I was having. Managed to solve it after one hour. Nice guy.
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