HSBC - 52000 Lerma de Villada
1.8/5
★
based on 8 reviews
Contact HSBC
| Address : | Autopista Mexico toluca Km. 50, Centro Comercial Las Plazas Outlet Lerma 0 Local PC - 02, 52000 Lerma de Villada, Méx., Mexico |
| Phone : | 📞 +7887 |
| Website : | https://www.hsbc.com.mx/ |
| Categories : | |
| City : | Méx. |
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ERENDIDA RANGEL on Google
★ ★ ★ ★ ★ Pésimo servicio, muy tardado, en atención al cliente solo atiende una ejecutiva.. en ventanilla operan muy lento.
Horrible, tener que esperar tanto tiempo por una aclaración ?
 Terrible service, very late, in customer service only an executive attends .. at the window they operate very slow.
Horrible, having to wait so long for clarification ?
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Juan Antonio on Google
★ ★ ★ ★ ★ Pésimo servicio, tienen 3 cubículos de atención al cliente y solo esta en funcionamiento uno. Para entregar una tarjeta de débito en este cubículo tardan más de 45 minutos :-0.
En las cajas lo mismo hay dos o tres empleados y solo tienen una ventanilla en servicio.
Bad service, they have 3 customer service cubicles and only one is in operation. It takes more than 45 minutes to deliver a debit card in this cubicle: -0.
In the boxes there are two or three employees and they only have one window in service.
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Diana Juarez on Google
★ ★ ★ ★ ★ No es pésimo.. Lo que le sigue.. El personal es muy déspota y grosero.. Nunca quieren trabajar.. Fui a la apertura de una cuenta y que solo hasta las dos de la tarde y no tenian personas, ni fila, yo fui a las3 y casula el otro banco HSBC sin problemas me atendieron, hoy fui a cancelar mi tarjeta y quwrian el contrato, siendo que solo con mi ine y la tarjeta se podia resolver.. Deberian de hacer algo al respecto.. Ya que no es una queja.. Son varias y uno no va al banco a que lo traten mal aparte tardan mucho, se que para la apertura de una cuenta son 40 minutos.. No dos horas y para que te pongan peros.. Pffff.. Atención
It is not terrible .. What follows .. The staff is very despotic and rude .. They never want to work .. I went to the opening of an account and that only until two in the afternoon and they had no people, no queue, I I went at 3 o'clock and almost the other HSBC bank they attended to me without problems, today I went to cancel my card and they wanted the contract, being that only with my ine and the card could be resolved .. They should do something about it .. Since not It is a complaint .. There are several and one does not go to the bank to be treated badly apart they take a long time, I know that to open an account it takes 40 minutes .. Not two hours and to get buts .. Pffff .. Attention
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Maga A. Mastache on Google
★ ★ ★ ★ ★ El servicio que ofrecen en esta sucursal es pésimo, estuve esperando 2 horas y no avanzaba ni una sola persona, pasarón a otras personas que según tenían cita, mi trámite duró 15 min, de 3 personas nunca avanzo la fila en 2 horas.
The service offered in this branch is terrible, I was waiting 2 hours and not a single person advanced, they passed other people who according to had an appointment, my procedure lasted 15 min, of 3 people I never advance the line in 2 hours.
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Carlos B. on Google
★ ★ ★ ★ ★ El más deficiente servicio bancario. Tres ejecutivos platicando con "clientes" en las cajas hay dos cajeros y solo atiende uno... Hacemos ya una larga fila... Pésima atención!!!
The poorest banking service. Three executives talking with "customers" at the cashiers there are two cashiers and only one attends ... We are already in a long line ... Terrible attention !!!
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jose alvarado on Google
★ ★ ★ ★ ★ Muy mala atención brillan por su ausencia
1 hr esperando que alguien nos atendiera pero nada
Very bad attention conspicuous by its absence
1 hour waiting for someone to assist us but nothing
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Leobardo Sanchez on Google
★ ★ ★ ★ ★ Pésimo servicio, el cajero que es para hacer pagos no sirve, la señorita que atiende por pandemia con una cara molesta siempre, contesta emperrada y de mala gana, lento es poco para describir el servicio de esta sucursal.
Terrible service, the cashier that is to make payments is useless, the lady who attends for a pandemic with an annoying face always, answers with reluctance and reluctance, slow is little to describe the service of this branch.
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Stephanie Troice on Google
★ ★ ★ ★ ★ Muy agresivos los ejecutivos, no ayudan, colas largas de dos horas. No resuelven el problema, los cajeros no sirven. Les puede importar poco perderte de cliente.
The executives are very aggressive, they do not help, long queues of two hours. They don't solve the problem, the ATMs don't work. They can care little about losing you as a client.
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