HSBC - 01260 Ciudad de México
2/5
★
based on 8 reviews
Contact HSBC
| Address : | Av. Santa Fe 94, Santa Fe, Zedec Sta Fé, Álvaro Obregón, 01260 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +98 |
| Website : | http://www.hsbc.com.mx/ |
| Categories : |
Bank
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| City : | CDMX |
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diego badillo on Google
★ ★ ★ ★ ★ La atencion es muy lenta y mala. Pueden tardar horas sin atender aunque existan varias personas esperando.
 Attention is very slow and bad. They can take hours without attending even if there are several people waiting.
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israel olivares metzger on Google
★ ★ ★ ★ ★ pesimo servicio, no dan solución a nada solo dicen que no pueden hacer y no dan ninguna opción, realmente mal servicio
pity service, they give no solution to anything they just say they can't do it and they don't give any option, really bad service
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Man Castaneda on Google
★ ★ ★ ★ ★ Los ejecutivos de la sucursal... Son poco eficientes y pésima actitud... Tal forma pareciera que te hacen un favor de atenderte... ?
The executives of the branch ... They are inefficient and bad attitude ... Such a way it seems that they do you a favor to assist you ... ?
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Adriana Rodriguez on Google
★ ★ ★ ★ ★ Tenía dos años de ir a varias sucursales por qué no te iba banca electrónica, me dieron Miles de pretextos hasta que en esta sucursal me ayudó el gerente llamado Iván pero no recuerdo su apellido, súper buena atención ?
I had two years of going to several branches, why didn't electronic banking work for you? They gave me thousands of excuses until the manager named Iván helped me in this branch but I don't remember his last name, super good service ?
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Kuits3xprésate on Google
★ ★ ★ ★ ★ Pésimo servicio para productos financieros, más de hora y media de espera. Las personas no cuentan con tanta tiempo disponible. No resolvieron mi problema.
No soy la única, la bitácora donde te registras indicaba comentarios similares.
Terrible service for financial products, more than an hour and a half of waiting. People don't have that much time available. They did not solve my problem.
I am not the only one, the blog where you register indicated similar comments.
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Claudia De Lille on Google
★ ★ ★ ★ ★ Pésimo servicio! Siempre culpan al sistema, más de 1 hora para ser atendida y para cambio de NIP una hora!
Terrible service! They always blame the system, more than 1 hour to be attended and one hour to change the PIN!
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Silvia Odz on Google
★ ★ ★ ★ ★ Es una sucursal pequeña, pero con buena atención y servicio rápido. Funciona super bien por si requieres hacer un depósito o pago de servicio. Tiene cajero para realizar retiros de dinero.
It is a small branch, but with good service and fast service. It works super well in case you need to make a deposit or service payment. It has an ATM to make money withdrawals.
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Daniel K on Google
★ ★ ★ ★ ★ No tengan muchas expectativas ya con HSBC.
La atención en esta sucursal amable, de hecho bastante rápido aunque haya gente.
El problema es que no cuentan con personal capacitado y como institución bancaria cobran comisiones de forma injustificada.
Es en decir que ellos gestionan por ejemplo un saldo en negativo y uno paga la comisión de sobregiro porque la aclaración no es procedente.
Niegan la portabilidad
Cobran la reposición de la tarjeta de débito en la sucursal aunque la de envío al domicilio nunca han entregado.
No cumplen lo que prometen al contratar un producto.
No conocen bien los procedimientos del banco.
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Mucho cuidado. Les van a quedar mal.
Don't have high expectations with HSBC anymore.
The service in this friendly branch, in fact quite fast even though there are people.
The problem is that they do not have trained personnel and as a banking institution they charge unjustified commissions.
That is to say that they manage, for example, a negative balance and one pays the overdraft commission because the clarification is not appropriate.
They deny portability
They charge the replacement of the debit card at the branch, although the one for delivery to the home has never been delivered.
They do not fulfill what they promise when hiring a product.
They do not know the bank's procedures well.
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Great care. They will look bad.
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