HSBC - 50010 Toluca de Lerdo

2/5 based on 8 reviews

Contact HSBC

Address :

Av, Via Alfredo del Mazo 826, Delegación San Lorenzo Tepaltitlán I, 50010 Toluca de Lerdo, Méx., Mexico

Phone : 📞 +777
Website : https://www.hsbc.com.mx/
Categories :
City : Méx.

Av, Via Alfredo del Mazo 826, Delegación San Lorenzo Tepaltitlán I, 50010 Toluca de Lerdo, Méx., Mexico
N
Nh Miranda on Google

Aparte de ser súper lentos las ejecutivas que atienden lentas, igualadas y muy irrespetuosas ojalá hagan algo y capaciten el personal les recuerden que están en atención a clientes o contratar gente capaz y no cualquier arrabal
Apart from being super slow, the executives who serve slow, equal and very disrespectful hopefully they do something and train the staff to remind them that they are in customer service or to hire capable people and not just any suburb
r
roberto estr on Google

Lentos como tortugas, mucha gente quiere el servicio y solo tienen dos ventanillas, el banorte de enfrente me hace en 15 mins lo que este banco en 40. La atención al cliente es mala, parece que el personal siempre está de mal humor. En cuanto pueda cancelare mi cuenta.
Slow as turtles, many people want the service and they only have two windows, the banquet in front makes me in 15 mins what this bank does in 40. Customer service is bad, it seems that the staff is always in a bad mood. As soon as I can cancel my account.
D
David Romualdo on Google

Personal de la entrada sin capacitación adecuada, me negaron la cancelación de una portabilidad de nómina, argumentando que se hacía con el banco receptor cuando su en su página de Internet especifica claramente que se realiza en el banco ordenante (en este caso hsbc).
Entrance personnel without adequate training, denied me the cancellation of a payroll portability, arguing that it was done with the receiving bank when its website clearly specifies that it is done in the ordering bank (in this case hsbc).
A
Antonio Ramirez Farias on Google

Pésimo servicio, el tiempo de espera es demasiado. No importa cuántas gente busque pasar a ventanilla ellos no se dignan a abrir una más para prestar servicio. Las filas no tienen señalamientos así que inoportunamente personal de la sucursal divide a las personas en "usuarios" y "clientes".
Terrible service, waiting time is too much. No matter how many people seek to go to the window they do not deign to open one more to provide service. The lines are unmarked so branch staff inopportunely divide people into "users" and "customers."
S
Susana Castillo Aguilar on Google

El banco mas lento mas burocratico y mas sucio. Ademas en esta pandemia se volvieron mas groceros hablo por la sucursal de san juan del rio av juarez y la de satelite ya no hay buen servicio y de todas maneraß les vale los comentarios
The slowest, most bureaucratic and dirtiest bank. Also in this pandemic they became more groceros I speak through the branch of san juan del rio av juarez and the satellite branch there is no good service and anyway the comments are worth it
M
Monica Ruiz on Google

Hoy estuve ahí a las 2 de la tarde, una señora llevaba mal puesto el cubrebocas y para colmo empezó a toser y se lo quitaba cada vez que lo hacía, NADIE DEL PERSONAL LE LLAMÓ LA ATENCIÓN, tampoco respetó la sana distancia, como es que son cobardes para exigir qué se cumpla la ley y NO para tenerte dando vueltas en las ventanillas y negandote el servicio cuando sus cajeros de pago no funcionan. Si hubiera calificación negativa se las ponía
Today I was there at 2 o'clock in the afternoon, a lady wore her face mask wrong and to top it off she began to cough and took it off every time she did it, NO ONE OF THE STAFF CALLED HER ATTENTION, nor did she respect the healthy distance, as is that They are cowards to demand compliance with the law and NOT to have you hanging around the windows and denying you service when their payment ATMs don't work. If there was a negative rating, he would put them on
C
César on Google

Se la pasan en el teléfono los ejecutivos y no hay atención a clientes
The executives spend it on the phone and there is no customer service
C
Claudia Tirado on Google

Pésimo servicio. Fui dentro del horario se supone que atienden y ya a nadie dejaban pasar, habia personal dentro de la sucursal pero en la puerta te decían que estaba "cerrado hasta nuevo aviso" y el cajero para realizar pagos estaba "fuera de servicio". Si acudes para hacer algún pago/depósito en ventanilla, ir a Telecomm es mejor opción.
Terrible service. I went during the hours they were supposed to attend and they didn't let anyone in anymore, there was staff inside the branch but at the door they told you that it was "closed until further notice" and the cashier to make payments was "out of service". If you go to make a payment/deposit at the window, going to Telecomm is the best option.

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