HSBC - 02000 Ciudad de México
2.2/5
★
based on 8 reviews
Contact HSBC
| Address : | 16 de Septiembre 527, Centro de Azcapotzalco, Azcapotzalco, 02000 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +7 |
| Website : | https://www.hsbc.com.mx/contacto/directorio-de-sucursales/50-azcapotzalco/ |
| Categories : | |
| City : | CDMX |
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Vladimir Zaldivar on Google
★ ★ ★ ★ ★ Si pudiera dar cero estrellas las daría. Espera largas para asesor financiero, cuando uno tiene servicios con otros bancos es inevitable comparar.
La atención mala, en cuanto a la cantidad de empleados respecto la demanda del servicio.
El tiempo de espera excesivo, 40 minutos, en BBVA hice el mismo movimiento y tarde máximo 5 minutos.
Información oportuna, malo, el personal amablemente sólo se pasan la responsabilidad entre ellos.
 If I could give zero stars I would give them. Wait long for financial advisor, when one has services with other banks it is inevitable to compare.
Bad attention, in terms of the number of employees regarding the demand for the service.
The excessive waiting time, 40 minutes, in BBVA I made the same movement and it took a maximum of 5 minutes.
Timely, bad information, the staff kindly just pass the responsibility between them.
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Paty A H on Google
★ ★ ★ ★ ★ El agente Alberto hernandez con número de empleado 45132137 , me acaba de negar el acceso al solicita una corrección de datos ya que dice que no puede hacer el trámite por la hora ya que él sale a las 2pm, sabiendo que llegue a las 12:30. Exijo una explicación
The agent Alberto Hernandez with employee number 45132137, has just denied me access to request a correction of data since he says that he cannot do the procedure for the hour since he leaves at 2pm, knowing that he will arrive at 12:30 . I demand an explanation
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Luis Daniel Andrade Castillo on Google
★ ★ ★ ★ ★ Pésimo servicio demasiado lento y nunca puede resolver un problema una sola persona es mala la atención
Terrible service too slow and can never solve a problem a single person is bad attention
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David Mondragon on Google
★ ★ ★ ★ ★ Pesimo servicio! Nunca he podido solucionar ni completar mis servicios en esta sucrusal
Terrible service! I have never been able to solve or complete my services in this branch
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César Omar on Google
★ ★ ★ ★ ★ De las peores sucursales que existen. Tardas una eternidad en ser atendido. Personal mal capacitado y ni siquiera hay asientos para esperar sus lentitud.Facilmente es la peor sucursal del país.
Of the worst branches that exist. It takes forever to be taken care of. Poorly trained staff and there are not even seats to wait for their slow. Easily the worst branch in the country.
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Ariadna Monroy on Google
★ ★ ★ ★ ★ Acudí para sacar una tarjeta de nómina en sábado, no había mucho personal, estaban pocas personas dispuestas a atenderte.
Hay una mujer llamada Carmen, muy amable, atenta y con muy buena actitud; disfruta su trabajo y te resuelve cualquier duda que surja. Acudí el día lunes porque porque su sistema que fallaba, no se vínculo y la sacaba a ella de la plataforma, no estaría mal que mejorarán esa parte como herramienta de trabajo. Les ayudaría a los que si trabajan en sus corporativos. Las demás chicas aunque trata de ser uno comprensivo de si tuvieron un mal día; te responden de manera indiferente, como si no les interesará a qué vas, no te atienden como es debido, lo hacen de forma déspota.
I went to get a payroll card on a Saturday, there was not much staff, few people were willing to assist you.
There is a woman named Carmen, very kind, attentive and with a very good attitude; He enjoys his work and answers any questions that arise. I went on Monday because because her system was failing, it was not linked and she was removed from the platform, it would not be bad if they would improve that part as a work tool. It would help those who do work in their corporations. The other girls though try to be understanding if they had a bad day; They respond indifferently, as if they are not interested in what you are going for, they do not attend to you properly, they do it in a despotic way.
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Morian Maarion LR on Google
★ ★ ★ ★ ★ Excel
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Namaste y Chocolate on Google
★ ★ ★ ★ ★ Not very good service. ATM took muy card and I came to get a new one. But in this office director declined me the transaction, though on hotline of HSBC they told me I can receive new card instead of the lost one with no problem. Very bad attitude. And may be it would be unfair, but in the other office in Claveria they gave me new card in 15 min with no problem. So it's not some law of the bank, but just discrimination specifically in this office !
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