HSBC La Aurora - 57000 Nezahualcóyotl
1.8/5
★
based on 8 reviews
Contact HSBC La Aurora
| Address : | Av. Dr. Gustavo Baz 147, Benito Juárez, 57000 Nezahualcóyotl, Méx., Mexico |
| Phone : | 📞 +789 |
| Website : | https://www.hsbc.com.mx/contacto/sucursales/ |
| Categories : |
Bank
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| City : | Méx. |
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Rene Garcias on Google
★ ★ ★ ★ ★ Muy, lento, no tiene gente la sucursal, pero antienden con excesiva lentitud. Si pueden vayan a otro.
 Very slow, the branch does not have people, but they tend to be too slow. If you can go to another.
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Fernando CD on Google
★ ★ ★ ★ ★ Está muy bien el cajero
The cashier is very good
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Marisol Jiménez on Google
★ ★ ★ ★ ★ Pésimo, las cajeras son muy lentas, estuve formada horas para un simple pago y se tardó muchísimo cuando me atendió, se ve que ni saben hacer su trabajo ? ojala pudiera ponerle menos 5 estrellas
Terrible, the cashiers are very slow, I was trained hours for a simple payment and it took a long time when he attended me, you see that they don't even know how to do their job ? I wish I could give it less 5 stars
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Any Garcia on Google
★ ★ ★ ★ ★ Pésimo servicio!!! Estuve formada en sucursal, pasando en ventanilla me pidieron un documento que no venia como documento necesario para realizar el tramite, voy y lo busco, regreso a ventanilla, requiero hacer un movimiento entre mis propias cuentas y me piden que se gerente autorice, una vez con el gerente, esta solo me mira con actitud de aguantate y tiempo después me pregunta que requiero y se toma su tiempo para chacotear, me miró de forma despectiva por mi apariencia (iba de pans) y como si me hiciera un favor después de casi 25 minutos por fin me autorizó.
Terrible service!!! I was trained in a branch, going to the window they asked me for a document that did not come as a necessary document to carry out the process, I go and look for it, I return to the window, I need to make a movement between my own accounts and they ask me to authorize it, once with the manager, she just looks at me with an attitude of hold on and some time later she asks me what I need and takes her time to chat, she looked at me contemptuously for my appearance (she was on pans) and as if she were doing me a favor after almost 25 minutes finally authorized me.
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Zara Sadi on Google
★ ★ ★ ★ ★ Servicio nefasto más 2 de horas para pasar con ejecutivo, no dan algún numero de cliente se van a comer y dejan a 1 solo ejecutivo, personas mayores de edad afuera esperando por su servicio lento, no tienen control dela situación
Nefarious service plus 2 hours to spend with an executive, they do not give a customer number, they are going to eat and they leave only 1 executive, people of legal age outside waiting for their slow service, they have no control of the situation
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Zero on Google
★ ★ ★ ★ ★ El servicio de los mal llamados "ejecutivos" es el peor servicio y a nivel metropolitano. Solo tienen un ejecutivo para atender y se tarda en promedio 55 minutos en atender a un cliente y después se queda en su lugar sin hacer nada durante otros 15 min y cuando te atiende primero pregunta que harás para ver si le queda tiempo de realizar el trabajo por el cual ya le pagan. Deberían de transformar la sucursal a una de puros cajeros que serían más eficientes que el personal que tienen actualmente.
The service of the so-called "executives" is the worst service and at the metropolitan level. They only have one executive to attend and it takes an average of 55 minutes to attend to a client and then he stays in his place without doing anything for another 15 minutes and when he attends you first he asks what you will do to see if he has time to do the work for which they already pay you. They should transform the branch to one of pure ATMs that would be more efficient than the staff they currently have.
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edgrrcg on Google
★ ★ ★ ★ ★ Llegas a la caja quieres cobrar una incapacidad y te preguntan: tiene cuenta con nosotros? Si contestas no, te mandan a que te atienda un ejecutivo lo que implica 1 hora y media que tengas que formarte para que lo mismo que hace en pantalla la cajera lo hace un ejecutivo. Y mientras a fuerzas quiere que habrás una cuenta con ellos. Mala estrategia con eso menos te dan ganas de abrir una cuenta con ellos. HSBC LA AURORA
You arrive at the cashier you want to collect a disability and they ask you: do you have an account with us? If you answer no, they send you to be attended by an executive, which implies an hour and a half that you have to train so that the same thing that the cashier does on the screen, an executive does. And while he wants you to have an account with them. Bad strategy with that less makes you want to open an account with them. HSBC THE AURORA
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Miguel Angel Toledano on Google
★ ★ ★ ★ ★ P E S I M O, super lentos, mala actitud! El pseudo ejecutivo parece taquillera del metro, se hace bien wey! Super lento o tonto, quizá sus capacidades no le dan para más... Mal mal mal, cambien de banco o vayan a otra sucursal.
P E S I M O, super slow, bad attitude! The pseudo executive seems to be a subway ticket office, he does well wey! Super slow or silly, maybe your abilities don't give you more ... Bad bad bad, change banks or go to another branch.
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