HSBC - PLAZA ARAGÓN - 55140 Ecatepec de Morelos

2.3/5 based on 8 reviews

Contact HSBC - PLAZA ARAGÓN

Address :

Av. Carlos Hank González 120, Rinconada de Aragon, 55140 Ecatepec de Morelos, Méx., Mexico

Phone : 📞 +778
Website : https://www.hsbc.com.mx/
Categories :
City : Méx.

Av. Carlos Hank González 120, Rinconada de Aragon, 55140 Ecatepec de Morelos, Méx., Mexico
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Zap Zap on Google

El chico de la entrada de la nueva sucursal super atento, amable, te asesora perfectamente y la verdad ya me quedé con este banco por su amabilidad asistí el día Sábado 9 de Oct. no se si los de la semana sean iguales
The guy at the entrance of the new branch super attentive, friendly, advises you perfectly and the truth is I already stayed with this bank for his kindness. I attended on Saturday October 9th. I don't know if the week's are the same
A
Araceli Dc on Google

Pésimo servicio, fui hoy a abrir una cuenta de nómina, y la señora que me atendió (con pésima actitud), me dijo que como no habían abierto en varios días, "no tenían sistema", me dijo que me tenía que llegar un mensaje de texto a mí celular, le respondí que no me había llegado y me preguntó que si tenía datos, le dije que no, a lo que me dijo "seguramente no le llega porque no tiene datos, regrese mañana o vaya a otra sucursal". Se notaba que no quería trabajar. Una verdadera perdida de tiempo. ??
Terrible service, I went today to open a payroll account, and the lady who attended me (with a terrible attitude), told me that since they had not opened in several days, "they had no system", she told me that I had to get a message text to my cell phone, I replied that it had not reached me and he asked if I had data, I said no, to which he said "surely it does not reach you because you do not have data, come back tomorrow or go to another branch". You could tell he didn't want to work. A real waste of time. ??
F
Francisco López on Google

Ademas de que se reubicaron en otro local, la remodelación de la sucursal les quedó súper bien.
In addition to relocating to another location, the remodeling of the branch was super good for them.
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Armando Navarro on Google

Pésimo banco, de nada sirve que pierdas tres horas para que te tomen tus datos por que en una semana te van a bloquear la aplicación diciéndote que tienes que ir de nuevo a la sucursal a actualizar tus datos.
Terrible bank, it's no use wasting three hours for them to take your data because in a week they will block the application telling you that you have to go back to the branch to update your data.
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Rodrigo Espinosa M. on Google

Les comparto que deben de tener mucho cuidado con todos sus cajeros, van dos ocasiones que retiro en sus cajeros y me entrega 50 pesos menos, a mi madre le paso lo mismo y a mi hermano no le entrego un retiro de $1200 pesos y para colmo el banco le cobro $300 pesos multándolo, porque determinaron que no era procedente, aunado a que se niegan a entregarle el dinero que no suministro su maquina; ya que la misma tenia falla en la apertura de la puerta donde entrega el dinero.He reportado dos veces los cajeros en linea, para que se brinde mantenimiento y vigilen esta situación, y no han hecho nada, así que tengan mucho cuidado en esta sucursal.
I share that you must be very careful with all your ATMs, there are two occasions that I withdraw at their ATMs and he gives me 50 pesos less, the same thing happened to my mother and my brother did not give him a withdrawal of $ 1200 pesos and to top it off the The bank charged him $ 300 pesos, fining him, because they determined that it was not appropriate, in addition to the fact that they refused to give him the money that his machine did not supply; Since it had a failure to open the door where the money is delivered, I have reported twice the online ATMs, so that maintenance is provided and they monitor this situation, and they have not done anything, so be very careful in this branch .
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TIPS BANCARIOS YO TE AYUDO on Google

Son muy amables, se entiende por que hay mucha gente para los pocos ejecutivos,los cajeros de ventanilla son muy rapidos y atentos pero sobre todo confiables hoy fui a 5/02/2022
They are very friendly, it is understood that there are many people for the few executives, the tellers are very fast and attentive but above all reliable today I went to 02/5/2022
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Roberto Salazar Aragón on Google

Le doy una estrella porque no puedo darles negativas. Los empleados no te atienden; la que te recibe dice que te anotará en su lista, pero no lo hace, por lo que hay que estar diciéndole a los ejecutivos después de quién vas. Tiene abiertas solamente 2 ventanillas para atender a 20 clientes, ya ni porque estamos en pandemia. Como siempre, HSBC luciéndose por su nefasta atención al cliente.
I give it one star because I can't give them negatives. The employees do not attend to you; the one who greets you says that she will write you down on her list, but she doesn't, so you have to keep telling the executives who you're going after. It only has 2 windows open to serve 20 clients, not even because we are in a pandemic. As always, HSBC showing off its disastrous customer service.
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Ali Cristian Villanueva on Google

Más de dos horas para pasar con el ejecutivo para que me dijera que por qué era fin de mes o les habían pagado la pensión a los de la tercera edad y que por eso no podía bajar mi estado de cuenta de su página con eso me salió el ejecutivo ? y de los cinco ejecutivos solo estaban cuatro y dos estaban en chinga y los otros dos haciéndose mensos sin atender gente y uno de esos que ya se quisieron poner a chambear me atendió por qué ya eran las dos y ya querían irse ?
More than two hours to spend with the executive so that he could tell me why it was the end of the month or why had they paid the pension to the elderly and that is why I could not download my account statement from his page with that I got the executive ? and of the five executives there were only four and two were in hell and the other two were fools without attending people and one of those who already wanted to start working answered me because it was already two o'clock and they already wanted to leave ?

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