HSBC Plaza de las Américas Qro - 76048 Santiago de Querétaro

1.8/5 based on 8 reviews

About HSBC Plaza de las Américas Qro

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Contact HSBC Plaza de las Américas Qro

Address :

local 293 y 294, Uruguay, Plaza de las Americas, 76048 Santiago de Querétaro, Qro., Mexico

Phone : 📞 +8
Website : http://www.hsbc.com/
Categories :
City : Qro.

local 293 y 294, Uruguay, Plaza de las Americas, 76048 Santiago de Querétaro, Qro., Mexico
M
MARTHA ANGELICA FRIAS SILVESTRE on Google

Pésima atención y actitud de la Cajerucha con pestañas mal puestas que tienen atendiendo!!!!
Terrible attention and attitude of the Cashier with badly placed eyelashes that they have attending!!!!
J
Jesus Fuentes on Google

Tardamos más de una hora para ser atendido por un ejecutivo
It took us more than an hour to be attended by an executive
L
Leticia Reyes on Google

Pésimo servicio, muy lento! si no tienes cuenta preferente no te atienden bien.
Terrible service, very slow! If you do not have a preferred account, they do not serve you well.
E
Emma Macias on Google

Pésimo servicio, mi papá de 80 años tuvo que hacer la fila 2 veces porque no le aceptaron el INE del 2020 cuando sabemos que por decreto están vigentes, fue por el pasaporte y otra vez la fila, yo enojada les hice varios comentarios y se enojaron, cuando pasaron a mi papá para adentro, se tardó mucho, y fui a ver y me dijo que pasaban a todos menos a el. Solo iba por un estado de cuenta y no se lo dieron!!! Después de todo ese tiempo, cuando pasó con el ejecutivo lo mandó con la señorita organizadora de la fila que trató de ponerle una aplicación y luego le dijo, ups no se puede. No hicieron nada!!! Mi papá estaba muy mortificado.
Terrible service, my 80-year-old dad had to stand in line 2 times because they did not accept the INE of 2020 when we know that by decree they are in force, it was for the passport and again the line, I angrily made several comments and they got angry When they passed my father inside, it took a long time, and I went to see and he told me that they were passing everyone except him. He was only going for an account statement and they did not give it to him !!! After all that time, when he happened to be with the executive, he sent him to the line organizer lady who tried to put an application on him and then said, oops, you can't. They did nothing!!! My dad was very mortified.
C
Coquito Rangel on Google

El mejor servicio que he tenido en todo queretaro, altamente recomendable, felicidades
The best service I have had in all of Queretaro, highly recommended, congratulations
C
Cristhian Diosdado on Google

HORRIBLE SERVICIO. ES SOFOCANTE LA LENTITUD DEL PERSONAL... 4 CAJAS Y SÓLO HAY UNA EN SERVICIO Y EL QUÉ ATIENDE NO ES DIRECTO Y RÁPIDO. Y EL GERENTE PARADO CÓMO INEPTO Y NO APRESURA A SU PERSONAL EN CAJA CUÁNDO YA SE LE JUNTO MÁS DE 15 PERSONAS EN LA FILA. MÁS LAS PERSONAS DE ATRÁS QUÉ NO SALIERON EN LA FOTO.
HORRIBLE SERVICE. THE SLOWNESS OF THE STAFF IS SUFFOCATING ... 4 BOXES AND THERE IS ONLY ONE IN SERVICE AND THE ONE WHO SERVES IS NOT DIRECT AND FAST. AND THE MANAGER STOPPED HOW INEPT AND DOES NOT RUSH HIS STAFF IN THE BOX WHEN MORE THAN 15 PEOPLE IN THE ROW ARE ALREADY TOGETHER WITH HIM. PLUS THE PEOPLE IN THE BACK WHO WERE NOT IN THE PHOTO.
L
Luis Arturo Medina on Google

La peor sucursal, del peor Banco. Lentos, pasan a ejecutivos personas que llegaron después, el personal de la entrada usa su cubrebocas con nariz descubierta. FATAL.
The worst branch, of the worst Bank. Slowly, people who came later pass executives, the staff at the entrance wear their masks with uncovered noses. FATAL.
D
D-Tox Ent. on Google

The worst bank location in Mexico. No attention to clientes and no communication. Only sit in their chair and look at you.

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