HSBC - 03020 Ciudad de México
2.5/5
★
based on 8 reviews
Contact HSBC
| Address : | C. Dr. José María Vertiz 894, Narvarte Poniente, Benito Juárez, 03020 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +7 |
| Website : | http://www.hsbc.com.mx/ |
| Categories : | |
| City : | CDMX |
|
S
|
Saúl Morales Ruiz on Google
★ ★ ★ ★ ★ Muy buena atención en esta sucursal
 Very good attention in this branch
|
|
J
|
Jcharles Lebouc on Google
★ ★ ★ ★ ★ Une honte, j ai ouvert un compte avec une carte qui devait marcher dans mon pays mais elle n a jamais marché et aujourd hui ça devient ma faute ! Ne passez surtout pas avec ce monsieur Julio Hernandez Perez, il se sait pas faire même pas scanner des documents...
A shame, I opened an account with a card that was supposed to work in my country but it never worked and today it becomes my fault! Do not go with this gentleman Julio Hernandez Perez, he does not even know how to scan documents ...
|
|
A
|
Audrey on Google
★ ★ ★ ★ ★ Muy mal el servicio en esta sucursal, esperé dos horas para pasar con un ejecutivo.
Very bad service at this branch, I waited two hours to spend with an executive.
|
|
N
|
Nomona on Google
★ ★ ★ ★ ★ Mínimo 1 hora para pasar aunque no tengan gente
|
|
J
|
Juan Gonzales on Google
★ ★ ★ ★ ★ Pésimo servicio. Una representante de la sucursal no permite que los clientes respetemos la sana distancia dentro de la sala de espera, se le pidió hacer la fila afuera por ser un lugar cerrado, sin ventilación y lleno, ya que el servicio al cliente tarda mucho y no quiso, se puso a gritarnos muy grosera.
Los clientes tomamos la iniciativa por nuestra seguridad de formarnos a fuera y la mujer que está en la entrada organizando el acceso, le daba paso a quien ella quería sin respetar el lugar por órdenes de la gerente, según ella.
Terrible service. A representative of the branch does not allow customers to respect the healthy distance inside the waiting room, she was asked to queue outside because it is a closed, unventilated and full place, since customer service takes a long time and she did not want She started yelling at us very rude.
The clients took the initiative for our safety to train outside and the woman who is at the entrance organizing the access, gave way to whoever she wanted without respecting the place by orders of the manager, according to her.
|
|
M
|
Mariana Castro on Google
★ ★ ★ ★ ★ Su "servicio al cliente" es pésimo, literal puedes esperar 4 horas para ser atendido y si pides hablar con la gerente nunca acepta porque siempre "está ocupada", además de que la mayor parte del personal es grosero y cometen muchos errores. A una de las empleadas que "organizaba" el acceso le chocaron su auto en el estacionamiento y en vez de hacer su trabajo se fue a arreglar el problema con la aseguradora provocando un caos en la entrada y en el orden de quienes esperábamos. De verdad la peor sucursal por la que he tenido que pasar en toda mi vida. Le pongo una * porque no está la opción de publicar sin * pero no se la merece!!
Their "customer service" is terrible, you can literally wait 4 hours to be attended and if you ask to speak to the manager they never accept because they are always "busy", plus most of the staff are rude and make many mistakes. One of the employees who "organized" access had her car hit in the parking lot and instead of doing her job she went to fix the problem with the insurance company causing chaos at the entrance and in the order of those who were waiting. Truly the worst branch I have ever had to go through in my entire life. I put a * because there is no option to publish without * but it does not deserve it!
|
|
F
|
Federico Federico on Google
★ ★ ★ ★ ★ En esta sucursal es pesimo el servicio, en la entreda no hay nadie q te pregunte q tramite vas a realizar, la gente esta formada y la fila sale hasta afuera y solo hay un cajero y los demas 9 empleados q son los q conte este dia q fui estan haciendose patos, no es la primera vez q voy y pasa esta situacion, desde hoy no volvere a ir, quise reportar esto en linea HSBC pero no encontre la opcion de hablar con una persona y reportar lo sucedido. Espero este banco no lo cierren x su mal servicio.
In this branch it is Pesimo the Service, in the Survey there is no one to ask you that you process you are going to make, people are formed and the row leaves outside and there is only one cashier and the other employees who are the ones that count this day I went to duck, it is not the first time I go and spend this situation, from today I will not go, I wanted to report this online HSBC but I did not find the option of talking to a person and reporting what happened. I hope this bank does not close it x its bad service.
|
|
E
|
Ernesto Martinez on Google
★ ★ ★ ★ ★ Just another normal bank
|
Write some of your reviews for the company HSBC
Your reviews will be very helpful to other customers in finding and evaluating information
Recommend a place for you
