Huitzical - 77760 Tulum

Having made several experiences with exaggerated or fake reviews of accommodation on my favorite booking platform, I prefer looking at the places personally before booking (still via the platform for security reasons) whenever I can. I found an availability at Huitzical for tonight with the check-in time indicated as 3pm to midnight. So I visited around 8pm. The presumably European (?) gentleman in charge only spoke to us across the fence (honestly? is that your sense of hospitality?) and informed us he would not be receiving us without reservation and started walking away. So I mention with one click on the booking website Of have a reservation, he told me not to book as he doesn't like short notice bookings. I could have forced the stay by just confirming the booking electronically but decided a person that rude would likely make our stay miserable. Sir, the hospitality industry doesn't seem to be your cup of tea. If you cannot handle guests at 8pm then don't advertise it. And at least have the courtesy to finalize the conversation - maybe with a recommendation on alternatives.

Our suit was very big and spacious. We had our own private kitchen and a huge bathroom. The only thing staff can work on is the cleanliness. Some less frequently visited areas of the suit were kinda dusty.

Steffi and Brigitte run an excellent place to stay and enjoy Tulum. Located down a quiet street you will be treated to large, bright and comfortable rooms. Quality breakfasts are included. Super friendly and knowledgeable service who are multilingual and know the area. Quiet rooms. Great guests (mostly Deutsch). Nice rooftop terraces. Free bike and bike locks to get to the beach. Highly recommended!

A bit out of town, but I had an amazing stay. Manuel cooked up the best breakfasts and the pool was just what I needed after a full day of exploring. Free bikes are included and the owner went out of his way to draw on a map his recommendations with prices etc.

Steffi and Bridgett Are the absolute best host in the entire world I wouldn’t think twice if I had to stay here again! They are also building a pool and renovating their kitchen the place is going to look absolutely stunning once it’s done. I absolutely love the energy of this place, the beds are so comfy the rooms are so spacious and you can sleep peacefully with no noise, just surrounded by so much greenery. ????

Really nice place to stay in Tulum City. Rooms are quite big, breakfast is awesome! Just take the bike and get to the city centre in a couple of minutes. Really friendly staff and management. Pool area and the green garden is really cool!!!

Had such a great time in this hotel! Great breakfast and Armin will cook for you somthing delicious every morning. Quiet area and rooms, amazing roof top terrace. Bikes are free for rent. 15 minute walk in the heart of Tulum and just a 20 minute bike ride to Playa Paraiso. 1 minute to the next supermarket. I totally recommend this hotel for literally everyone. You will have a chilled and good time there!

Great hotel, amazing breakfast prepared to your wishes, great roof terrace and Pool in the junge, very friendly staff. A little bit outside of town but perfect If you want to relax. Bike Rental also free of charge.