Hyundai - 97321 Mérida

4.5/5 based on 8 reviews

Contact Hyundai

Address :

Carr. Mérida - Progreso Km. 9.5, Chuburná de Hidalgo, 97321 Mérida, Yuc., Mexico

Phone : 📞 +9999
Website : http://hyundaimerida.mx/
Categories :
City : Yuc.

Carr. Mérida - Progreso Km. 9.5, Chuburná de Hidalgo, 97321 Mérida, Yuc., Mexico
E
Eduardo Cortes on Google

Pésima atención el "asesor digital" Orlando se encargó de hacer la cita para ver el vehículo en piso (incluso se confirmó unas horas antes mi asistencia), al llegar me terminó atendiendo otro asesor llamado David o Daniel, no sabía ni quien era yo, que tenía una cita, ni que auto era el que vería, al confirmar el modelo del auto me dijo que ya no lo tenían en piso, que el auto, había sido entregado a su dueño, tenían dos autos en el patio de la agencia de al lado, me tuvieron dando vueltas a pleno sol de las casi 3 de la tarde, buscando los autos que se supone, no podía ver por que la persona encargada de las llaves no estaba, después de insistir, por fin consiguió las llaves y pude ver el vehículo, el asesor ni se molestó en mostrarlo, ni me invitó a subir ni revisar la cajuela, a duras penas me dio unas características, un tiempo de entrega de 6 meses, pero con todo lo ocurrido me da mucha desconfianza de la marca y la atención, no quiero saber cómo será cuando uno ya tenga un vehículo de esta marca, lo que le sigue de pésimo servicio y atención.
Terrible attention the "digital advisor" Orlando was in charge of making the appointment to see the vehicle on the floor (my assistance was even confirmed a few hours before), when I arrived I ended up being attended by another advisor named David or Daniel, he didn't even know who I was, that he had an appointment, nor what car was the one he would see, when confirming the model of the car he told me that they no longer had it on the floor, that the car had been delivered to its owner, they had two cars in the yard of the agency next door, they had me walking around in the sun at almost 3 in the afternoon, looking for the cars that were supposed to, I couldn't see why the person in charge of the keys was not there, after insisting, I finally got the keys and I could When I saw the vehicle, the advisor didn't even bother to show it, nor did he invite me to go upstairs or check the trunk, he barely gave me some characteristics, a delivery time of 6 months, but with everything that has happened, it gives me a lot of mistrust of the brand and attention, I don't want to know what it will be like when you already have a vehicle. what of this brand, which follows from lousy service and attention.
j
jesus vargas on Google

Super
E
Emilio Corona on Google

Ok
C
Cecilia Contreras on Google

Super
N
Nola M on Google

English y speaking ...and helpful service
N
Ney López on Google

Friendly sales people. Pretty building.
f
fx cas on Google

The service is very good, if you like to get a New car you need to ask for Ezequiel
C
C Sand on Google

I came to have my car serviced by this location at 7am and was not only not waited on, but received horrible customer service by the staff. I don't know if it's that they are unable to give their customers quality service or if they enjoy being unprofessional. They refused to apologize for their error and became hostile. This dealership is an embarrassment to the Hyundai company and I wouldn't suggest anyone come here or purchase a Hyundai so you can avoid this joke of a business.

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