Ikaro Suites Cancun - 77511 Cancún

Owner/Operator took advantage of the fact that Americans were staying by charging more money (even though my wife is Peruvian). I compared by way of the pre-paid reservation, made by our Mexican friend, that they were unable to find initially: They charged me 1/3 more. There was no hot water for a good two hours, as the room's power is turned on when you arrive (hot water heater in room). The room is barely adequate for a one-night stay. If forced to compare, I'd rate it two steps below a Mom and Pop motel in the middle of nowhere in the U.S.A. Definitely NOT good if you have children, unless they're just arrived from a dual-airliner layover and are bone tired. There is an elevator, but it's broken. Otherwise, the rooms seem to be quiet (we did arrive late at night and left first thing on the morning). The one bright positive: The night manager - of his own accord - found the pre-existing reservation after a couple of hours and refunded our (second) payment. I won't stay here next time, and have let our friend know a couple of steps up would be a more suitable room next time we visit, since we have three young children.

Missed a flight; got stuck in Mexico overnight; taxi refused to take us to many familiar hotels near the airport citing need for 24 hr reservation (b.s.); airport closes at 9!! ?; charged $100, online said $35; no a.c.; loud leaky pipes; felt like we were about to be the next Hostel victims.

This hotel is very old and the person working at the reception is not nice at all with guests. It's a pity because otherwise it has a nice swimming pool and it's well situated! But I would rather recommend to stay in another hotel, you will find lots of better places around for the same price or even cheaper.

On the downside: atmosphere wasn't nice at all. There's a telly by the reception but it was too cold and the air conditioner was surprisingly loud. We had no towels (we got some eventually), the noise of the street was quite loud in the room and the swimming pool was pretty disgusting. But then it was cheap and the room was ok. I'd say it could be nicer but it wasn't bad per se

Awesome place! I stayed in the hostel and it was very clean, coffee in the lobby, and hot water in the showers. Staff was very nice. There is no air conditioning in the rooms so it gets hot, but overall I'm really happy I booked here!

Seems clean enough. not high class but has mostly everything you need a lil fridge n a few plates. Everything works fine and they have free Wifi

Not at all super lux but gets the job done, had to stay an extra nite after we couldn't board our plane, 3 of us split a room $110 usd and there was 1 king and 2 singles. Ac, shower, wifi, fridge & microwave. Super close to restaurants/bars

Manager contact me. Charging 3 times the advertised price is questionable!!!!!