IMA AUTOMOTRIZ - 56400 Los Reyes Acaquilpan

Unfortunately I had to come to this because they hit my car, they honestly did not match the color in the hit and they did not leave it square, commenting that it is not a 100% repair, which I understand but at least everything possible should be done to do your job well. Additionally, they gave me the car inside very dirty since the sky had oil stains and the seats were trodden on.

Excellent service 100% recommended a great friend

They work on time and in a very good manner

They take a long time to deliver and outside they have junk trucks and a lot of GARBAGE (They don't sweep). Another detail is that they have many dogs and they throw themselves at the workers and people who pass through the area.

They give a good diagnosis about the problem that your car may have. Prices may vary, the attention is good, do not hesitate to come and ask about your automotive problem.

* Bad service. * They put a used and generic part on me even though I paid them for a new and original one. * They charged me new parts to change the old ones, but they reused those same components that no longer worked. * Dishonesty in service. I went to the workshop because they recommended it to me, they did the diagnosis and they gave me the option of buying the original and new part that the car needed, which I accepted; in addition to the change of other parts of the car, this for maintenance. When the day of the repair arrived: they took more days than agreed to deliver the car, they did not want to return the part they had changed and they charged me much more money for the parts than the price they had given me at first (they had said it would cost 2,850 and at the time of paying the price it rose to 3,600). A few days later, the car presented the same fault again, so I took it to another workshop where, once they disassembled the "new and original" part that they had sold me at IMA AUTOMOTRIZ, I realized that it was a USED part and GENERICA, that is, I paid for an original part and they placed a used part in the car that was not original (they did double business at my expense). In addition to the fact that they reused pieces that no longer served (garters, screws, etc.) and that had to be changed, even for safety reasons; but they didn't and they charged me for the parts they were supposed to buy to replace the old components. In addition, the rest of the maintenance that was going to be carried out, they did it halfway, because they did not change some parts that they should have, and they never communicated it to me. IN SUMMARY: 1) I paid for a repair and they didn't do it. 2) I paid for new and original parts and they used used and generic components. 3) They reused car parts that no longer served. 4) The other maintenance of the agreed car was not carried out completely. 5) They did not respect the agreed prices from the beginning. They can boast of having been in the market for years and a large location, but they definitely have no control over the quality of their service, either due to poor repairs or not placing the components that customers buy for their cars. I do not recommend this place, it is better to look for other options, even if they are small workshops, which often offer better services and, above all, honesty.