Imagen Oral - 83552 Puerto Peñasco

This is a horrible place, the front desk are very rude and mean people, the dentists working here are incompetent and do not know what they are doing. I have an implant done here starting Feb 2017 and it took almost an year and half for them to put in the crown, which just fractured 3 days later during my anniversary vacation to Kauai, the whole implant process is long and painful for me, during which I told the dentist several times that there could be infection where the implant is because there is foul smell and bad taste coming from there constantly and he just brushed it off. Finally I decided to take a second opinion from another dentist in Arizona, and sure indeed, there is infection inside the bone and the implant is not even fixed in but moving around, the dentist even said there is pus coming out the gum. Now I have to remove the implant, put in bone graft and have the implant redone. I told this office the new situation and ask for a full refund because of the terrible work they have done and all the pain and suffering I am going through. They just flat refused, saying if I am working with another dentist, they will not refund any money. I told them because they refuse to address the infection issue that's why I went to another dentist. So here is my advice to you, this place maybe save you a couple of bucks now, but all the pain, their attitudes and their non-professionalism is not worth it. I have started the process of redoing the implant in Arizona and contacted a lawyer in Arizona to file a legal suit against this office. In the end I may not get my money back but I want to warn people who are thinking of going there so you won't suffer the same fate.

Dr Nilsa was great! I had two 15+ year old porcelain on metal crowns replaced. They were made in 1 day. Office is very nice and in a convenient location across from Sam's Club. Prices are phenomenal compared to the US. This is my new dentist! :)

Great dentists. Very clean and professional. Deep cleaning was $30.00 and the cavity was $30 for my daughter and $35 for me. I highly recommend!

I recommend Imagen ORAL this office not only had done of the best doctors and staff...and is very clean and efficient I’ve been a path for years and I’ve never had a bad experience.......the price is super reasonable cheaper then my out of pocket in the United States....if you are looking to have anything done from teeth cleaning to implant this is the place!! ⭐️⭐️⭐️⭐️⭐️

So professional and clean. All staff was very friendly and spoke perfect English. Came from Arizona to get all four wisdom teeth removed. I paid $300 for sedation, very worth it. The total was $700, in Arizona I was quoted $3500. I was crying and so nervous for the surgery, it was my first one, but the staff was all super comforting. They were really easy to communicate with through their Facebook page, I recommend asking questions there. I hopefully won't need dental surgery again, but this is where I would go if so!

10 Stars! The whole team is incredible! Very professional, and state of the art technology! I was only in town for a few days and they were very proactive on starting and finishing my root canal. The crown fits and feels perfectly!Thank you all so much for healing me.

They were able to get me a next day appointment because I couldn’t handle my tooth pain! So grateful. The dentist did an operculectomy and prescribed my antibiotics and did a general cleaning the next day all for cheaper than what they wanted to charge me in the US just for a consultation! Definitely recommend this place and you can mini vacation while in town.

Great experience! Incredibly friendly staff... blessedly bilingual... deeply professional appointment... The dentist spent plenty of time explaining and exploring my treatment options... I received caring service and was treated with kindness and compassion... Wonderful thing to find... Highly recommended for any dental endeavor!