Impakkto - 07020 Ciudad de México

I asked for a job quote, they gave me a price of 3,600 I paid them and more than a week later they told me they would change the price to 13,336. A waste of time and great lack of respect, in the end I had to cancel because they did not give me a solution nor did they make the slightest effort to correct their mistake.

The jobs in general are good, the only thing is that sometimes they do not deliver on time. Also today (10/15/21) I picked up a job and it was not delivered on time and it was poorly done despite telling the manager Giovanna by mail and whatsapp how I had to do it, it's a shame being a client from 2016 have to change providers.

I had some shirts made. I was unaware of the quality they handled because they did not have examples of sublimated. But the samples they had on vinyl looked good. They were supposed to have them for the next day. I called before going and they told me I didn't have them yet. Another day later I was calling and writing and they did not answer. On the fourth day they deigned to answer and told me they would have them at 6 in the afternoon. I arrived at 7 to give them a chance and of two shirts they had 1 because "the other had gone wrong" and they were repeating it. But the "good" also had holes in the print and the illustration looked cracked. I had to ask for my return which they gave me reluctantly, but it had been too much of a waste of time. I went to Office Depot and they did a better job for me in 15 minutes and cheaper.

Cheap is expensive The quality and delivery times are never respected by the staff. When I go or call they are very friendly but when it comes to delivery and requesting status of the process they respond rudely. They seem to like getting a job but it bothers them to do it. I recommend Lumen as an option, although it is more expensive it does not compare with the bad work they do here

They do not comply in a timely manner, even if it is in advance, they do the work when they want and they do it where they go, they are not well done, nor committed to their work. You send them the designs and so and in any case they do not worry about adjusting or that everything looks good, they only print it where you need it and that's it.

Terrible service. Work quote is requested. An amount and a delivery date are agreed upon, which they do not meet. They took another week and they don't even give notice. Until the moment of going for work, they report that they were delayed. Flat bed printing service, they delivered the material mistreated and did not want to reimburse, arguing that this is the case with printing ??? They do not give notes or receipts, via what's and messenger they only comment on the amount and supposed delivery date RESPONSE TO THE OWNER Of course they did it there. They allegedly sent him to his "workshop". They are just trying to justify their poor service and poor quality of work. If they used a third party, I don't know, they gave me a quote for flat bed printing. They gave me the battered impression. Look in your CHAT files and you have the file of a blue car box. And right there you have the advance. You never give notes on your work. Not only is it poor quality of work but lousy customer service. They should take criticism as an opportunity to improve, not to make excuses and just try to justify themselves. ??‍♀️

I went to their services after a design and printing urgency receiving guidance and timely support, the result a job in a timely manner to complete satisfaction. Thank you

I had the vinyl cut and they delivered it wrong, incomplete and out of time. I had to come back later and again they had done it wrong. Terrible organization and lack of responsibility of the employees.