IMSS 1 Santiago de Queretaro - 76010 Santiago de Querétaro

It is disgusting of service in the blood bank they are rude without education and arrogant and then they lost packages of blood to transfuse a patient and the director is worth mothers as long as he is well at home

The set of buildings lacks a lot of maintenance, very battered corridors and for those with a wheelchair it would be very complicated, very battered buildings, very dirty toilets and in terrible condition, being a hospital with more enthusiasm they should take temperature at the entrances And it is not like that, they do not even want tea, they give antibacterial gel, unfortunately you go to the pharmacy and there is a lot of medicine, before me 3 people of the third age passed and they beat them telling them that there was no medicine and that they will pass later, for me the There was no same situation and that he came on Friday, so I am here but they tell me that the pharmacy opens between 8 and 9, another thing that they do not know their schedules and they are not published, we will have to see what they do for this group that is great importance for many of us, the beneficiaries

Eternal lines in the insurance and more in the pharmacy is disgusting ? come and live the experience a line of 3 hours

It is a bad service from the administrative staff, they are despots. badly educated, they should go to some courses in human relations. A lot of bureaucracy, they forget that they charge from employer contributions, worker contributions and from the budget assigned by the government. They are public servants, and you are treated to the tip of your foot.

Everything there is lousy, from the facilities to the staff that unfortunately understands you. Hours in the emergency room waiting. The attendees spend it swallowing. The nurses with a disgusting treatment and the doctors seem to be doing you a favor.

The attention from the medical staff has been adequate, being to enter the emergency room, the entrance is through Tococirugía (In front of Telmex central). The only bad thing is that if you are accompanied, your family member must wait on the steps and with the cold that has been felt lately, it is not appropriate. The very friendly cops

Today I experienced a very bad moment in the obstetric hospital in Zaragoza. I am a pregnant woman who, unfortunately, 8 weeks ago today, April 28, I lost my job. I am 33 weeks pregnant and today I suffered from a very strong pain in my belly and from the cheek clinic they sent me to this hospital which denied me medical attention because today I was left without the right to medical validity for 8 weeks even though the day was not over. Whenever you went to my medical care, I had been told that because I was pregnant it was illegal to deny me medical care and it came to the IMSS institution and it is the first thing they do to me. They are able to let two people die just because I have no validity since it expired on the same day. And the only thing they resolved for me was that I had to sign 3 blank promissory notes so that I could be attended to. I am so sorry for this situation. I told him that if my husband could go to request the extension so that it could be attended to, they only told me that they did not have that information. That if my husband could go and discharge me while they treated me because the pain was very strong and they only said that I should sign the promissory notes and that the service was very expensive. Mexico makes me so sad

Lousy service in general. In all areas they behave despots and rude. The HIVICO security personnel are very rude, give bad instructions and some do not have a mask. In the neonatal area there is no security.