IMSS CLINICA 1 - 72000 Puebla

There are many who leave doubts, how to queue when most of them are elderly people and how attentive people and others with very bad manners everywhere ...

Too bad they don't record and they just make us train for hours

They have always taken good care of me there, only I recommend that you find out before going, right now that we are in contingency, I think the dynamics is already very different from what we were used to. I could see that they allocated a section for respiratory diseases. There are very few people, only the patient can pass and of course the use of face masks and gel are de rigueur. From what I saw it is difficult to be seen without an appointment ... if someone could inform us of the current protocol, it would be very valuable

Impossible to answer the switch, I cannot change my appointment, at the moment I am in bed and I cannot attend. The pharmacy coordinator (not a Dr. and less a chemist), is a woman without humanity, without education in addition to needing to bathe and comb her hair, she is dirty. The valuable ones are the Medical Coordinators: Dr. Norma and Dr. Israel despite being supersaturated with work, they are polite, correct, the best. Of the director I can say he is a misogynist and I cannot explain why he is in that position. Morning shift

By appointment and they make me wait a lot, the attention of the ladies is bad, they are rude, they dispatch, their bad manners are degrading

Lousy the service as always, it is useless that they watered better than one as a worker if they do not even have a service attitude and less of those who eat especially the secretaries and attendees should pay them and need to use an identification and a center of Attention to clients to be able to make the report and complaints of poor service because clinic directors are nothing more lugs that do not do anything for the better and attend complaints.

It turns out that after having tested positive for covid I go back for symptoms and they make me wait two hours outside in the cold since they come to attend until after 8:30 in the respiratory module and it turns out that they tell me that everything is normal and that I should come back At my consultation in the afternoon, when I ask for a proof of attendance to justify my work, the happy nurse Angela tells me, who commands the entire respiratory module, not one step is taken without the lady's authorization, apart from being despotic and not very tractable Comment no, you will not be given anything, come later and they will cover you all day, I think that apart from the fact that we are colleagues in the profession, we are human beings and we should not treat patients like this .. typical imss nurse, terrible service the doctor who He attends the respiratory module, nor does he give a positive test, he even comes close to listening to your lungs, there is not good care or a good check-up of the patient, that is why so many deaths from covid due to lack of attention and humanity